Mariner Finance W Main St, Troy

Mariner Finance Reviews

• J

  Jack Overholser
  5

  Very helpful an very prompt an i was impressd with how much understanding mariner has for their customers.outstanding.! Thank you so much for your help.Jack.

  Response from the owner

  Jack Overholser, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• L

  Linda Bishop
  5

  Tonya/Gena at Mariner Finance was a big help to me in dealing with a bad situation streaming from the COVID pandemic and both went above and beyond to assist me. I highly recommend this facility to anyone that needs help.

  Response from the owner

  Linda Bishop, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• G

  Geri Bullett
  5

  Wonderful caring staff, I would recommend them to my friends and family. Thank you Mariner Finance.

  Response from the owner

  Geri Bullett, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• B

  Bobbie Mailand
  3

  Well I will wait to comment got told today that I should know something and no one ever called me so hopefully I hear something in the morning. Just don't like being lied to special when they told me it will be done today and still waiting g on a answer

  Response from the owner

  Bobbie Mailand, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• J

  Janice Marler
  5

  I am impressed. The staff was friendly and patient explaining the loan to me. You see, I am in my eighties and it helps when they lay it all out so I cn understand.,

  Response from the owner

  Janice Marler, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• V

  Victoria Lee
  1

  I called to refinance and was told I was eligible for $300 which would of only added $3 dollars to the new bill. When I got to the store I was told I wasn’t eligible for the option. Sales representative stated she tried to call earlier in the day to let me know I wasn’t eligible because of my paystub. Funny thing is paystub wasn’t even given to her until I arrived. So how was it possible to know I’m ineligible because of my paystub if you haven’t saw it yet.

  Response from the owner

  Victoria Lee, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

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  Nancy Sanders
  5

  Mike from Troy was very , very nice when I talked to him. He said if I needed anything call him. Thank you Mike!

  Response from the owner

  Nancy Sanders, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• j

  jada king
  5

  I have received 3 personal loans over my time with Mariner. They have always been respectful and understanding when the hard times hit. It is good to know that loyalty with a banking institution is both ways.

  Response from the owner

  Jada, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.

• B

  Brenda Laney
  5

  Very quick at responding to our request and working with us!!!

  Response from the owner

  Brenda Laney, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• C

  CynLP1115
  5

  Great service and professionalism from this company - especially Kassidy in Troy, Ohio.

  Response from the owner

  We are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.