MAPFRE Insurance Gore Rd, Webster

MAPFRE Insurance Reviews

• L

  L. batista
  5

  Since I've been a MAPFRE Insurance client every time I had an issue it has been taking care asap. I've been a client since 2014. Wow! I'm surprised of all the negative reviews. My agency is located in Saugus, MA

  Response from the owner

  L. Thank you for taking the time to leave a five star review and thank you for being a long time MAPFRE customer. Sincerely, Quality Assurance

• H

  Harriet Hunt
  4

  The Pittsfield office of Greylock Insurance has been wonderful. They have taken care of me for whatever my needs have been.

  Response from the owner

  Bill, We are happy that you are having a great experience with your agent! We appreciate your feedback! Thank you for choosing MAPFRE. Sincerely, Quality Assurance

• K

  Karen Brenner
  5

  Recently a metal disc went threw my windshield destroying window flying threw to the back trunk (I have a hatchback) Representatives were wonderful and caring on the phone. Accessor came to my house promptly so I was able to get repairs done on my car quickly. Used Brilliant auto to do repair which is a premier repair shop for Mapfre. There were additional charges which Mapfre paid for no questions asked

  Response from the owner

  Karen, Thank you for taking the time to share your feedback with us. I am happy that you are satisfied with the service that you received. Quality Assurance

• B

  Brittany Williams
  1

  If I could give this insurence company a ZERO I would. I paid for the full year for my insurence because they told me I would get a discounted rate. I look at my credit card statement and they charged me the full amount!!!!! I call to speak with someone regarding this issue and they tell me their manager/supervisor does not want to talk to me after making me wait for over 15 minutes to speak to one!!!!! I will not be a retiring customer and I’ll never choose this insurence again. Scammers!!!!

  Response from the owner

  Brittany, Thank you for this information and we apologize that you had such a frustrating experience with your policy and in speaking with something. If there is something we can do to further assist, please email us at [email protected]. Sincerely, Quality Assurance

• A

  Aaron Le
  5

  Maphre is the right one you needed for your insurance, give them a tried, I’m pretty sure you would live their professional friendly service, I had Lisa took care my business insurance smoothly with no problem. I highly recommended this place for anyone who needed insurances policy.

  Response from the owner

  Aaron, Thank you for the five star review and the positive feedback. Thank you for choosing MAPFRE. Sincerely, Quality Assurance

• B

  Brian Judge
  5

  Just bought a new car both Sonya and Gail were awesome. They were both extremely professional and were more than willing to assist me throughout the process.

  Response from the owner

  Brian, Thank you for taking the time to leave a five star review and thank you for choosing MAPFRE. Sincerely, Quality Assurance

• B

  Brian Alger
  5

  I had an excellent experience with MAPFRE. Took my claim and processed it immediately. No bickering, no hassle! Vehicle was repaired and paid for in less than a week.

  Response from the owner

  Brian, Thank you for taking the time to share your feedback with us. I am happy that you are satisfied with the service that you received. Quality Assurance

• P

  Patricia Mansfield
  5

  Timely response .. ability to call and have a team of representatives knowledgeable about the case… quick and convenient response from appraiser …payment made quickly.. professional work by the suggested repair shop

  Response from the owner

  Patricia, Thank you for the five star review. We are happy that we have been able to meet your expectations and thank you for being a valued MAPFRE customer. Sincerely, Quality Assurance

• J

  Jim Walsh
  5

  I have never had any issues with MAPFRE

  Response from the owner

  Jim, Thank you for leaving a five-star review. We are happy to see that we were able to meet your expectations. Thank you for choosing MAPFRE. Quality Assurance

• B

  Barbara Siegel
  5

  Never needed it before. But they handled my side-swiped car fast, without hassle, without paperwork. Bravo!

  Response from the owner

  Thank you for the five star review and positive feedback! Thank you for choosing MAPFRE. Sincerely, Quality Assurance