Webster First Federal Credit Union E Main St, Webster

Webster First Federal Credit Union Reviews

• G

  Greenarmy19
  5

  Wonderful atmosphere an is a overall great bank, even my parents left their bank to go to here because of the friendliness of the staff and overall tremendously great customer service/treatment.

  Response from the owner

  Thanks for your 5-star review of our Webster branch!

• T

  Tammy Lemieux sgariglia
  5

  Such wonderful staff, helped me with everything needed

  Response from the owner

  Thanks for your 5-star review of our Webster branch, Tammy!

• T

  Tracy Coporale
  5

  Had my first car loan here. Used again for an equity loan. Paid both off. Now going to use as my primary bank. Great experiences.

  Response from the owner

  Thanks for the kind words Tracy, and welcome to our credit union!

• J

  Joseph Skladzien
  1

  Terrible customer service. The bank provides a service for customers, but when their service faults they charge the customers ridiculous fees. Don’t bother wasting your time here. Halina J was especially rude and unprofessional.

  Response from the owner

  Hi Joseph, we're sorry to hear you weren't satisfied with your experience, and we'd love a chance to change your mind. We can't discuss financial matters here as it's a public forum, but feel free to call us at (800) 962-4452 and we can get started.

• D

  Daniel Santerre
  5

  I opened an account at Webster First in Webster yesterday. Yvelisse helped me and answered all my questions. I walked in this morning and Yvelisse was more than helpful again. What more can I say than Yvelisse and Webster First is great. Thank you for all your help.

  Response from the owner

  Thanks for the kind words, Daniel! We'll pass along your comments!

• R

  Roger Reynoso
  5

  Good bank for all your banking needs.

  Response from the owner

  Thanks for your review, Roger!

• F

  Floyydd Mumford
  5

  This place is great! That Santander bank is horrible. It was easy to set up an account. They are much larger and have much better customer service and staff.

  Response from the owner

  Thank you for the kind words, Floyydd!

• S

  Shawn Young
  5

  Never had a problem here. Not my preferred bank but their drive up ATM is in a great location

  Response from the owner

  Thanks for your feedback, Shawn!

• J

  Jane Hamilton (JaneInMaine)
  1

  Does not stay connected to accounts then charges YOU late fees! Scam

  Response from the owner

  Hi Jane, this definitely isn't the experience we want our members to have. Please give us a call at (800) 962-4452 so we can assist you.

• m

  melissa allen
  5

  Helina was an absolute GEM!! My father is in his mid 80s and she was beyond anything I could of asked for getting him set up with a new account. She made us feel right at home and we can’t wait to go back and say hi! Thank you so much Helina for being so patient and caring with him!

  Response from the owner

  We're so happy you enjoyed your service, Melissa. Thank you for your review!