Liberty Tax & Loans E Pipeline Rd, Hurst

Liberty Tax & Loans Reviews

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  Clabel Mendez
  5

  I love this tax office everyone is so sweet and professional and knowledgeable with the best customer service.I absolutely recommend coming to this location. This isn't my first time coming to file my taxes here and it WON'T be my last. I drove down from Grand Prairie just to come to this location there's no other place nor person I trust with filing my taxes. Thanks Corinne Shipman

  Response from the owner

  Corinne does take pride in her work and it shows. We are so glad she could help you and we look forward to seeing you next year!

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  Steven Hood
  5

  I have been letting Liberty Tax Service file my Taxes for about 5 years and they do such a great job. The Hurst Texas Branch is the best by far if you happen to let them file yours. Ask to speak with Corine Shipman she is very professional and helpful.

  Response from the owner

  Thanks Steven! We are so glad to come in to see us this year. We look forward to helping you with your taxes for many years to come!

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  Felicia Edwards
  5

  Where do I start about Liberty Tax of Hurst? I was first introduced to Liberty Tax in Virginia Beach, Va about 22 years ago.Liberty Tax has a become like family. When I moved to Texas I went to the Hurst office. The staff was very knowledgeable about the tax laws. If they didn’t know , they would find out . Liberty Tax was honest and upfront with you about your taxes. Corrine Shipman was so patient with me and my concerns. The rest of her staff made me feel welcome and showed lots appreciation. Liberty Tax has remain a permanent business in this trying times . Keep up the good work!!🎊🎊🎊🤗🤗

  Response from the owner

  Thanks for the review, Felicia! We are honored to have you as a customer.

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  Julia Valle
  5

  I went in got taken care of by Leslie Benavidez. She was very nice professional she knew what she was doing she explained everything in detail to where I would understand answered all my questions and she told me many things I didn't know which were very helpful! I 100 percent recommend her and this place !

  Response from the owner

  We are so glad you enjoyed your experience. Thanks for the 5-stars!

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  Jennifer Key
  1

  First, my daughter and I both went to do our taxes there. It took like 5-6 hours to do do them because the computer program wasn’t working, and like 30 mins to print papers…but the worse is the fee they charged me was outrageous! The lady said she knock off $65 from my $465 fee!! $465😡😡😡 but after I looked at my bank account it withdrew $465. Then they tried to charge $550 from her simple return! Her return was $750, after the lady did all the “calculations” her return was only going to be $198. WTH! If I hadn’t said something to her she would have got away with it! This is outrageous and ridiculous! Don’t ever go to Liberty Tax! I NEVER WILL AGAIN!

  Response from the owner

  Jennifer, We appreciate the time you took to leave us feedback. Our goal is to deliver a great experience and we missed the mark. When you have a free moment please send me your contact information at [email protected].

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  jinnifer king
  5

  OMG loved my experience at the Liberty Tax on pipeline in hurst today! Rushel Jester was just amazing n answered all my questions kept me laughing 😆!! Glad I went in thank you guys so much!!

  Response from the owner

  That's awesome to hear! Thanks for the 5 stars!

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  Jim Munger
  5

  Professional and friendly personnel. Have used Liberty tax for about 20 years and I have always have been pleased with their service.

  Response from the owner

  Thanks, great to hear! We look forward to another 20 years!

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  Janice Haggray
  5

  I came to do my taxes today they was very helpful and make sure I understood everything love coming here I will be back next year

  Response from the owner

  Thanks awesome to hear! Thanks for the 5 stars!

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  NBA Harris
  5

  Craig Freyer was very thorough and had no problem explaining any concerns that I had! Thank you Craig! 😊 You are awesome!!

  Response from the owner

  We are so glad you enjoyed you visit to Liberty Tax! We think Craig is awesome too!

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  Christine Smith
  5

  Second year in a row that Corrine and Liberty Tax has provided amazing customer service. Stress free, worry free. She is incredibly knowledgeable about all things taxes. I absolutely trust that my tax return is filed 100% accurately. Give her a call, you will be super glad you did.

  Response from the owner

  Thanks! We loved seeing you this year and look forward to keeping your tax preparation experience stress free next year. Remember we are open year around if you need us or have any questions.