LEE Septic & Land - Outer Banks Septic Service Poor Ridge Rd, Kitty Hawk

LEE Septic & Land - Outer Banks Septic Service Reviews

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  Scott Thomas
  1

  Beware...please don't use these guys!! There are much more competent and professional companies out there. Lee performed a septic inspection for me this past August. They noted during the inspection that there were no roots in the tank. Well...not too long (a month later) after their inspection the septic was backing up. We assumed it was the plumbing in the house because they said the septic was good. This photo shows the huge root ball that formed a curtain around the incoming pipe and was removed by another septic company that said it had been growing there for years. When I brought this to their attention, they emailed me with the following: "Yes it was reported that we did not see any roots while there. From our conversation I am assuming that you are looking for reimbursement of the cost to pay [the other company] for their services. At this time we feel that our services were completed just as all of our other inspections are done." It really is a shame that they chose to handle it this way instead of owning up to the fact that they did a poor inspection (or perhaps didn't even bother opening up the lid; not sure how you miss 100 pounds worth or roots grown into the tank). They had a chance to make it right, and did not. If, as they noted, this is how all of their other inspections are done, then I don't know how they are in business.

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  Jenna Saunders
  5

  Great work done out our new home! Replaced an old septic system and was able to put the whole new system in a better area for our location. Lee and his crew were very professional, knowledgeable, and helpful! Would definitely recommend!!

  Response from the owner

  Ms. Saunders, Thank you so much. It was a pleasure helping you with your repairs. Have a blessed day.

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  Mike C
  5

  Replaced the old, failed septic system from the tank back quickly. Great quality work!

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  Amy Daniels
  5

  I had a death in the family and with the extra people in the house my septic backed up. It was a Sunday morning and Lee came ASAP and saved the day. Very prompt and professional. Will definitely call him again for any septic needs!!

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  Leslie Etheridge
  5

  We had our septic pumped yesterday and they did a great job! They were easy to work with, showed up on time and very professional. Highly recommend!

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  Robert Huizing
  5

  I was a G.C. on hatteras for years, Lee was my go to guy because he ALWAYS went the extra mile and made several after hours calls with out drama. Thanks Lee

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  Dawn Hoskins
  1

  Please, whatever you do, do not use this company for your septic services. Ruined our yard, put in a system that we cannot get approved by the county, did not remove old system and now only 2 years later we are needing to have another company come to completely redo what has been done

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  Nettie Lamb
  5

  Quick response——-excellent service and really nice folks. Highly recommend.

  Response from the owner

  Thank you Ms. Nettie. Also I want to thank you for contacting us and allowing us to provide you the service that we hold so highly. You as well provided us with great feedback and we appreciate that. Tell your friends. Have a great day.