KeyBank Park Meadows Dr, Lone Tree

KeyBank Reviews

• C

  Christian B
  4

  I came here on a cold morning with the streets covered in snow, I didn't think my time here would be beneficial, but when I came here, banking representative William was ready and willing to help me as soon as I stepped in the front door. He was competent in his duties and patience when we had to get on the phone with banking services. If you want your banking done right, come here and see William, he'll give you friendly and complete service.

  Response from the owner

  Hi Christian - We appreciate your feedback. If there's anything more we can look into, please email us at [email protected] and include case #72964 in the subject line. ^SH

• S

  Scott Poppers
  1

  Opened an acct to redeem $400 offer. 6 months, 3 phone conversations, and an in person visit with Dax and I still do not have the $400. Only a promise that the failure will be "looked into". Their promises are hollow and are not to be believed. Bank elsewhere.

  Response from the owner

  Hey Scott - that certainly isn't the type of service we strive for and we're sorry to see you've had such trouble with this. If you send us an email to [email protected] I would be happy to look into it. ^ JJ

• M

  Matthew Toig
  5

  Dealt with Ricky Martinez today. He was very professional. I definitely recommend that you work with Ricky for good customer service.

  Response from the owner

  Hi Matthew - Thank you for the glowing review! We're so glad to know Ricky was able to take care of your needs. We're always here if you need us. Have a great day! ^SH

• D

  David Lyon
  1

  Opened a business account, and applied for a business line of credit over a week and a half ago. Have no idea what is going on with it and every time I call it appears the person I am dealing with is never there. Left previous messages about getting a call back and had to call them even after they said they would call me. This is the third time I'm calling about the line of credit and again the representative isn't there........we'll see what happens or if I receive a call back!!

  Response from the owner

  Hi David, Sounds really frustrating for you. If you would send an email to [email protected] and include some additional details, (who you've been dealing with) along with your phone number, I'll be in touch to see if I can help. ^LH

• k

  kundanam dinesh
  1

  Its worst branch and employees and manager in this branch are not helpful, to get one response had to call multiple times and they are not even courteous to reach us back. Had worst experience in this branch and closing my account after 6months banking.

  Response from the owner

  Hello Kundanam, we're sorry to hear about your experience at this branch. Can you let us know what happened or what it is you needed help with? We would be happy to help out as best we can. Send us a message to [email protected] and we'll be in touch. ^ JK

• R

  Raul Ramirez
  1

  Worst customer service I ever had!!

  Response from the owner

  Hi Raul, I'd like to find out what happened that made you feel this way. If you would please send an email to [email protected] including your full name, zip code and phone number, we'll be in touch. ^LH

• C

  Connor Johnson
  5

  Decent bank. Gets the job done

  Response from the owner

  Hey Connor - Thanks for the 5 stars! We are glad to help anytime. Have a great day and, thanks for banking with us! ^JF