KeyBank Ne Ravenna Blvd, Seattle

KeyBank Reviews

• M

  Matt Bloch
  1

  Person inside was playing music very loudly with curse words uncensored. Staff did nothing to address the situation.

  Response from the owner

  Hello Matt, we'd be happy to forward this over to the proper area for review. Please email us at [email protected] with your full name and reference case #73610. Provide any additional details you may have. Thank you. ^PR

• M

  MrSiler87
  1

  Try another branch. I call constantly to speak with my “personal banker” but never get a returned phone call when she can’t seem to find what she needs . I had an incident happen with mail coming to my place and instead of being understanding and trying to figure out a solution they were just condescending and rude. I opened a card specifically with this bank, and less than two months later am already looking into closing it.

  Response from the owner

  Hi, sorry to see you feel this way. Please email us additional information on what happened to [email protected] including #49126 with your full account name, a contact phone number and zip code. Thank you. ^JL

• M

  Mike Morgenroth
  2

  Went in on a Sat. to make a deposit. I was the first customer that day and they proceeded to ignore me and then vacated the lobby to do who knows what in the back. Aside from utter ignorance, this probably constitutes a security oversight, shouldn't at least 1 person from the bank be overseeing the lobby while the bank is open?? This place does not offer good customer service and it's enough to consider changing banks.

• Z

  Zane Bradley
  1

  They made opening a checking account such a hassle

  Response from the owner

  Hi Zane - We're sorry to hear about your experience. If there's anything we can look into, please email us at [email protected] with more details, and include case #73609 in the subject line. ^SH

• G

  Gary Paulson
  1

  I technically have an account with Key but it's an online version and apparently I don't count!All I wanted to do was buy some silver dollars and pennies. I feel unwelcome in my neighborhood! If I were ever going to be a future customer, pushing me away doesn't make me want to be! I guess this is 21st Century customer service or should I say lack thereof!

  Response from the owner

  Hi Gary - we don't like the sounds of that. Can you send us a message to [email protected] and we would be happy to look into what happened. ^ JJ

• H

  Holly Hopelandic
  5

  The people at this branch are always warm and friendly. They make going to the bank an enjoyable experience.

• A

  A B
  1

  Promo sign up code doesn't work.

  Response from the owner

  Hello -If you need have any questions/concerns with a promotion. Please feel free to call us at 1-800-539-2968 or visit your local branch at your convenience. Thank you. ^CS

• D

  Dorothy Anthony
  5

  I find this branch to be excellent - everyone is exceptionally helpful and friendly. I highly recommend this branch.