Huntingdon Valley Bank S Easton Rd, Doylestown

Huntingdon Valley Bank Reviews

• T

  Trevor Leister
  5

  Feeling very pleased I decided to go with HVB for my first home mortgage. Maureen P with loan servicing went above and beyond helping me with my account, emailing me personally to make sure any issues are resolved. It’s been over a year and HVB is still bringing the same good energy and care they brought when I first signed with them. Very happy. Highly recommend this company if you’re a first time home buyer.

• a

  anthony petalino
  5

  First and foremost, there is no Financial institution that does business as well as HVB; nor have I experienced such amazing customer service like I have with HVB. Using their services to obtain a mortgage was a pretty simple, quick and organized process. Folks like Carol DeGrace and Patti Schill and Nadia that work at the local branch in South Jersey we’re a joy to deal with. They don’t just treat you like a customer they treat you as if they’ve known you for years and years and have your best interest in mind. From day one, pre-qualification and up to the very end and even AFTER, they respond or get back to you immediately. There were no delays, no unanswered questions or times I felt out of the loop. I will be a life time customer and fan of this bank/company and look forward to doing business with them again

  Response from the owner

  Hi Anthony, thank you for the positive feedback! We’re delighted to hear you enjoyed our service.

• H

  Howard Sitron
  5

  CA Sokol was an amazing advocate for us, end to end of our application process. HVB was thorough, ensuring that the end result would be positive, as it was. Bill Brooks was supportive through the documentation phase, working with us to find everything needed for approval. Overall, cannot recommend HVB too highly. In fact, we just sent a family member their way!

  Response from the owner

  Hi Howard, thank you for the positive feedback! We’re delighted to hear you enjoyed our service.

• J

  Jim Junkin
  1

  They are a terrible mortgage company. My mortgage has been sold back to them for four months and I have not received a single account statement or balance thriugh email or the actual mail after months of being jerked around on the phone. Something as simple as an account statement should be able to be generated in 5 minutes.

  Response from the owner

  Dear Jim, Thank you for sharing your feedback. We’re sorry to hear that your experience was not of the quality you expected. Although we strive to provide the best mortgage loan experience possible, there are many different factors that play a role in that process, some of which are beyond our control. We are working diligently with our vendor in correcting these issues so we can provide the most accurate information, but should have done a better job communicating our challenges with you. We hope you take our offer up to schedule an appointment in-person to go over your account in more detail, and hopefully resolve any ongoing issues or concerns. Thank you.

• R

  Rey Francis
  5

  very good service they helped me a lot with my mortgage loans

• D

  Dray Emerson
  1

  2021 and they won’t accept an electronic payment for my mortgage...... please get up to speed with the rest of the world

  Response from the owner

  Hi Dray, We’re happy to inform you that online mortgage payments are now available! Online payments allows you to pay your HVB loans rights from the comfort of your home. It also allows you to schedule recurring payments so you never have to worry about due dates and late fees. Visit https://www.myhvb.com/Personal-Banking.aspx#Residential-Mortgages to learn more and make a payment today!

• B

  Barton Skurbe
  5

  Excellent company to work for. They truly care about their employees and customers!

• A

  Alex M
  1

  Absolutely worst possible experience in getting a mortgage

  Response from the owner

  Dear Alex, thank you for sharing your feedback. We’re sorry to hear that your experience was not of the quality you expected. Although we strive to provide the best mortgage loan experience possible, there are many different factors that play a role in that process, some of which are beyond our control. We are currently researching the situation and intend to make any necessary improvements to any processes that may have contributed to your negative experience. Thank you.