Howard Hanna Erie Southwest/Sterrettania Sterrettania Rd, Erie

Howard Hanna Erie Southwest/Sterrettania Reviews

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  mary magorien
  5

  Hands down the best realtor in Erie. She returns your calls promptly, advocates on your behalf, always on time and very professional. I’ve worked with Mary on purchasing numerous investment properties and thanks to her everything went smoothly. I highly recommend Mary Magorian Dr. Heron Lake Erie Behavioral Health Shared on: Testimonial for: Mary Jane Magorien at Howard Hanna By Dr. Heron

  Response from the owner

  Thank you for sharing this testimonial. We are happy to be of service.

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  Kevin May
  2

  In the end, I got the house that I wanted and I'm happy, but I was really hoping for some better service and professionalism on how certain things were handled. I felt like I was doing more work finding the house that I wanted than the agent. I found the one that I wanted and I think the agent was annoyed that it was a for sale by owner which meant that they wouldn't get as much commission on the sale. Agent basically ended up going MIA and had other people cover for her. She didn't even show up for my closing. Probably wouldn't recommend Howard Hanna for anyone buying their first home.

• D

  DK Kirik
  5

  Lori Rosenbaum went above and beyond what any realtor has done for me in the past. I am from out of state & needed to sell my mother's home. She truly was a huge help dealing with the many ups and downs and was a joy to work with.

  Response from the owner

  Dear DK, Thank you for sharing your lovely review! We are glad we could assist with your selling needs, and we will be sure to pass your comments along to Lori. Take care, and we would love to work with you again!

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  Mary Lou Hall
  1

  I'm cleaning a Howard Hanna rental in Fairview ,PA.. It's disgusting. How a realtor could list a house in this condition is appalling. The place is filthy and the new tenant is paying hundreds of dollars to clean up after the last tenant before they can move in. Very bad business in my opinion.

  Response from the owner

  Hi Mary, thank you for getting in touch with us. We’re sorry you had a negative experience with us. We’d like to help resolve this, but need some additional details. Would you be able to send us an email at [email protected]? Thank you.

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  suann schuster
  5

  Mark and Rachael Kibbe of Howard Hanna were amazing Realtors. They went above and beyond helping us stage, declutter and prepare our home for sale. They made the process easy to understand and were incredibly down to earth people. If you want to buy or sell a home in Erie County, I would highly recommend Mark and Rachael. Howard Hanna and Mark and Rachael's integrity is outstanding. Sincerely, Suann Schuster and Brandy Oakes

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  Tom Hennessy
  1

  I have bought and sold 6 houses in four states and this is by far the worst realty company that I have dealt with. Mary Jane Magorien was the listing on the property. She is the worst agent I have ever encountered. Her clients and the house were not prepared at closing and she was on vacation in Florida. Think long a hard before hiring her. Her Manager Diane L. Potocki-Leggate was absolutely no help in correcting the situation. Apparently, she is a Manager in title only. First Mary has a real problem telling the truth. The items found faulty on inspection she told us "worked just fine" and only when we demanded she prove they were in working order was there acknowledgement of a problem. Her client signed a document stating what issues they were going to address, only then verbally state they would not. Property listed as part of the sale was missing at the walk through, the sellers had not vacated the premises and the place was in horrendous condition. Her communication skills are subpar for a person in her line of work. She is the most uncaring, unresponsive and unethical realtor I have ever dealt with, and there have been many!!

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  karyn weidner
  1

  worst experience EVER!!! The Office "manager" is never available as well as lies& scams.She also makes false accusations & refuses to follow proper legal protocol.The agent also lied & was unavailable much of the time.Made excuses when setting up houses for us to view.Never listed our house on any site other than Howard Hanna.She never took interior photos or measurements.Only marketed our house to "flippers".She also lowered our asking price without our consent. I would NEVER recommend them to ANYONE!!!

  Response from the owner

  I'm sorry you had that experience however we have been under new management, and have had many many wonderful reviews and testimonials for our agents. Please accept my apology for your situation although I am unfamiliar with it. Take care.

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  Darren KRETZ
  1

  If there was a zero star they would get that. Questionable Ethics Poor / No Communication Unprofessional conduct From my numerous years of contract negotiations they appeared to be very “shady” in nature. Contracts were “hand” corrected when questioned. Staff was unresponsive. The board of Realtors should investigate their practices.

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  Margaritabeachrentals
  5

  My husband and I bought a house which really was a very pleasant experience... Realtor Donna Lawergren's knowledge and skill are superb. We are very pleased ...thank you Donna for your hard work! Stephanie and Curt