Griffis/Blessing, Inc. N Cascade Ave, Colorado Springs

Griffis/Blessing, Inc. Reviews

• D

  DeLaura Mercado
  1

  If I could give no stars, I would. This is the WORST company I have ever dealt with. If you are considering renting one of their properties, don't! I rented an apartment at Encore at Rockrimmon. Although, it is aesthetically pleasing, it is not worth it. The property manager, Tricia, is awful. She is rude and sneaky. After I moved out they denied having received packages (christmas gifts for my children). It wasn't until I reached out to the tenants occupying my old apartment, who stated they turned packages into leasing office, that they admitted having them. Charged ridiculous and bogus fees after moving out. A whopping $4,000! I will not deny that some charges were legit. But , more than half were completely unjustified. I am currently trying to pay off so that I can rent in Texas, where my husband is being stationed with the Army.... and after leaving several messages stating I want to pay balance in full, no one has called me back! Like I said.... RUN!

  Response from the owner

  Hi Delaura We appreciate you taking the time to write a review and voice your opinion. Our employees are held to a high standard as well as the community. If any packages are delivered to a previous residents old apartment, we return them to the carrier to be forwarded on. If you were to call us and ask for us to hold it so that you may pick it up, we absolutely would. When someone skips from their lease agreement there are charges that are accrued, which include the break lease amount, and rent for the 30 day notice, and past due rent. We did go over these charges with you when you came to us about our layoff program. I apologize if we were unable to answer your call, we have residents and tours coming throughout the day. If you did leave a voicemail we would call you back as soon as we are able. From our records its shows you've been in contact and making payments to our collection company since last February and that's who you would be in contact to pay off the balance. Sincerely, Encore at Rockrimmon Staff

• L

  Lisa Somebody
  1

  Do not rent from these people. RUN in the other direction. These are the biggest thieves in town. I was a good tenant for 3 years. Never once was I late on my rent or ever had a complaint filed against me. My decision to move was based on all the drug addicts I had for neighbors. And my beautiful Toyota Camry was stolen off the property last summer. I decided then that I was moving when my lease was up. They failed to do their part on informing me when my lease was due in a timely manner which actually gave me another month to live there. I complied with a notice stating let us know by June 20th if you intend to renew your lease, go month to month or intend to move. I let the office manager know when I paid my rent in May that I would be moving out sometime around the 7th of June. I broke my toe during my move which slowed me down a bit but I was out of there by June 8th. I did a walk through with Robin who said everything was fine. I have papers stating that I would be charged for new drip pans and carpet cleaning. Which is ridiculous about the carpet. That's normal wear and I did no damage to the carpet. I received my deposit check all of $8.00 in the mail . Are you kidding me? $8.00! I should have only been charged pro rated rent for June. I was charged a $65.00 LATE fee for the month I moved. And $27.00 for month to month fees. I am going to take them to small claims court for their thievery and mismanagement. I'm not only asking for the late fee charges and the month to month fee. But my WHOLE deposit for their mistakes.Plus punitive damages for my stress and duress. I have ALL the paperwork from 3 years there. I have my original lease where after it was signed I realized the ditz that did my original lease ripped me off an entire month on my lease,. Only left a star because one must in order to leave a review. Otherwise there would be no star! See you in court you thieves!

  Response from the owner

  As the Property Manager, I want to apologize that you feel this way about your time at The Ivy at Cheyenne Creek. Since out take over in November 2015, we have done our best to try and improve how the property is ran. We do however have policies that we have to abide by such as charging rent till the keys are turned in. I do understand that your notice said you would be out by the 8th but that unfortunately dose not mean you do not pay rent for those days and pay the rent on time. We did unfortunately have to replace the carpets due to stain and heavy traffic marks but we did not charge you for them due to the age of the carpet. I do see in the notes we were not to charge the month to month fee. I will be getting with my accountant to get you an additional refund of the $27.00 that was charged to you. I do wish you the best in your future endeavors.

• D

  Dana Campbell
  1

  ADDED A YEAR LATER: Well, here it is a year after moving out of what is now Paloma Terrace. They have a collection agency trying to get the $446 they claim I owe. As previously mentioned, they took over the day I moved out. I had been told by the previous staff that I would be getting my deposit back. I strongly urge you to go elsewhere if you have any other options. If you look over the reviews and management responses, you'll see that they frequently give a stock response of, "Sorry you're not happy. Come in and talk to us." There is nothing to talk about. I'm not going to waste my time. They've decided that I owe something I do not owe. The only thing they're getting is updates on their attempts to gouge me for that money. PREVIOUS POST: Griffis Blessing took over my apartment complex THE SAME DAY I MOVED OUT. I'd lived there for four years and had a wonderful relationship with the previous staff. One of them even noted in my file that I was "a delight" as a tenant. Always paid rent on time, clean, quiet, respectful. I got permission any time I wanted to do something to the apartment such as paint or put up shelves and was told "It's your place, honey. Do whatever you want." When I moved in, the carpet was very worn and was worse by the time I moved out. But GB WAS GOING TO TAKE IT OUT ANYWAY AS PART OF THEIR RENOVATIONS. So imagine my surprise when I got a bill to replace the carpet. As well as a charge for painting the walls and putting up shelves. Run. Just run.

  Response from the owner

  I'm sorry you were not satisfied with our services. Please call us at our corporate office at (719) 520-1234 so we can speak with you about your concerns.

• D

  David Feliciano
  1

  Do NOT work for this company. They discriminate based on gender and hide it in the guise of "safety". As if girls long hair can't get caught in machines. They hired me and on my second day of work, I was told my hair and beard are too long for work....so I was fired. AFTER, I turned 2 other jobs down because I had already found one. Now, the ladies that work for the company can sport their long, short, or bald hair styles. Discrimination at it best. See y'all in...... Edit....sorry but the Manager thought it was fine. Don't worry, my lawyer says discrimination is against the law. We shall see who is right in court.

  Response from the owner

  David, During the interview process you were given and signed our job description along with our dress code policy. I’m sorry you felt you were not aware of what our expectations are. We wish you the best of luck in your job search.

• a

  alyssa morin
  1

  As several other people have previously stated, GB took over our apartment mid-lease as well. They are AWFUL. We have lived in our apartment for almost 2 years and never had as many problems, actually ever renting anywhere, until they took over. The staff is extremely rude and inconsiderate to their residents. The apartments we live in have been consistently under construction for the last 5 months they have been here, I am woken up almost daily by the noise. A couple months ago they hired a contractor to replace our doors and windows but didn't give some of the residents notice, including us. They actually tried to enter our unit at 9 am, and luckily we had a hinge lock. I got a phone call from the office manager while I was sleeping telling me she was going to have to break in to replace the doors and windows! WHAT?! They do not communicate with the residents or the other staff members, no one seems to ever know what is going on around here. I try to avoid interacting with them at all costs, but unfortunately we seem to have issues on a weekly basis. Every time I go to the office I am treated like crap, they roll their eyes, sigh loudly, interrupt me, and are always giving excuses for their inconsistencies. I have tried several times to get in touch with higher management and surprisingly, no one will ever contact me back. I am and will do everything I can to warn people to avoid business with them and our apartment complex, Village at Woodland Hills in Colorado Springs!!

  Response from the owner

  Thank you for your candid and honest feedback about our community and I apologize your living experience has not been 100% positive. I am hoping you will give us the opportunity to change that. Unfortunately, construction will continue throughout the year as we are only trying to improve the community. Some of those activities include: · Upgrading the single pane windows and sliders to dual pane windows and sliders. Not only do they look aesthetically nicer, but regulate temperature better in the homes and help with noise interference from the outside · Repairing or replacing the wood siding to the buildings and balconies that have been damaged over time as we are going to be repainting all the buildings · Upgrading the interiors of the homes to be more contemporary with the times · Remodeling the Clubhouse and Fitness Center with better resident amenities to include business center with print station, coffee bar, free Wi-Fi, and comfortable lounging area · Upgrading the pool area to include an in ground spa, built in BBQ area and gas fireplace to promote a welcoming environment · Replaced the trash enclosures to accommodate waste and recycle bins · Landscape improvements around the community · And so much more…. I apologize if this activity has caused any disruption to you and your family, but we are trying to improve the community for everyone. Our construction activity does begin at 8AM and ends at 7PM as we try to align work hours with our business hours. Unfortunately, it can cause inconveniences from time to time and we really try our best to reduce those inconveniences to our residents. In the beginning we had a miscommunication with our window vendor and the date work would commence for this project. Due to this miscommunication, some residents were not properly notified. I sincerely apologize this happened and we have developed a better communication plan to avoid this in the future. I would like to invite you down to the Leasing Office so you, my District Manager and I can sit down to resolve these concerns and discuss the upcoming construction activity. The team and I strive to provide excellent customer service at all times with all of our residents and I apologize if this has not always been the case. You can reach me at (719) 599-9307. Again, I would like to thank you for your honest feedback about your living experience and look forward to resolving these concerns with you. Best Regards, The Woodland Hills Team

• t

  tracy white
  1

  The manager here at Viridian Edge at the park is condescending, arrogant and completely rude!! I have lived here for over 5 years and as soon as Griffis Blessing took over and she was made manager living here has been a nightmare. If I could give them no stars I would. I don’t recommend living here at all, Mission Rock was a way better and friendlier management team. 😡and they kept mixing up my mom and my apartments and the manager used my mother’s words against me, unprofessional!

• R

  Rick Cordova
  5

  I have done business with Griffis/Blessing for over 23 years in both the multi family and commercial property management sectors. I have always been treated with respect and have always felt as if my opinion matters. They are a top notch company from the upper management to the on site personnel. It is rare in this day and age that companies pay their bills on time- this has never been an issue with Griffis/Blessing. I highly recommend this to organization to anyone looking for a top notch management company.

• M

  Marissa Young
  1

  This is the most badly run company I have ever dealt with(or the lack there of). On 9/16 I completed an online application. Along with the application fee it requires paying a $300 deposit. No way past it, must pay to complete app. I reached out the prop mngr Louis before making payment as I had not seen the unit. He assured me that if I was not approved or if the unit did not fit my needs I would be refunded. Ok sounds fair. I submitted and was approved within 10 minutes. I went that afternoon to meet with Louis to view the unit. Can I just say the most disgusting dated thing I had ever seen. I immediately declined to go forward and was told by Louis the $300 would be refunded by check in the mail. The corporate office was down south so no more than a few days. Also I’m 90% sure something bit me when I sat in the office waiting to be helped. Fast forward 3 weeks later and I have not been able to contact this company again. I’ve left daily msg for 2 weeks at Meadows at Towncenter just asking for an update. I’ve left daily msgs at the corporate office for Scott for the last week. Horrible property and horrible customer service to not acknowledge any of the dozen voicemails I left.

• H

  His Devine Love
  1

  I scheduled a tour at accent ,went to the tour which didn’t happen after driving 12 hrs to get there was meet by this Brenda Gordon whom for some reason or another gave me a flyer for canyon stone apartments which after driving from Louisiana to Colorado with all my belongings the flyer stated that the Rent was under $1000 when I went online as they have you do to apply for the apartment after taking Triple the amount out of my account and charging me a pet deposit for my emotional support dog even after receiving all my paperwork it’s a Shame the the company seems to be taking advantage of people the way that they do.. they caused me to be homeless and having to drive back to my daughter house in Virginia since my hometown had flooded..it’s been a whole Month and I still haven’t received the money that was taken out of my account..they falsely advertised theses apartment and when you apply and get approved they overcharge you.. I have receipts and text messages where I had been calling this Brenda Gordon and her not responding.. I even called their Corporate office and to this day over a month later I still haven’t received my funds back

  Response from the owner

  We apologize for the miscommunication and would love the opportunity to discuss your concerns and verify your mailing address for your refund check. Please call the Ascent office at 719-473-1167. Amanda, Property Manager, Ascent Apartments

• j

  james roser
  1

  This is by far the worst ran management company out there every single person is completely incompetent of doing thier job. Since they took over the complex I live in it has been nothing but problems and lack of communication from them on all levels. Im so glad the lease is up and I'll be moving out in a couple weeks and not have to deal with the rude employees anymore. Long story short dont move into a place ran by griffs blessing there will not be a blessing nice of carmen to straight out lie to me now I know why her staff does it as well