Greenville Federal Credit Union Pelham Rd, Greenville

Greenville Federal Credit Union Reviews

• A

  April Emery
  5

  We're new to credit unions and feel like we've been missing out our entire adult life. We had no idea what we were missing! The personal service and care we have received have eclipsed our previous banking experiences by a mile! Dreena, specifically, has been a huge help as we have moved from out-of-state. We were dreading switching banks, but she has helped make this aspect of our move stress-free.

  Response from the owner

  Thank you for this great feedback April Emery, and a welcome to the credit union! We will pass this along to Dreena and our leadership team. We are so glad to have you as members!

• K

  Kimber J
  1

  Virtual Teller/deposit gone wrong. In store is fantastic. However, If you need a banker/teller via chat...look forward to a 24 hour response. If you submit a callback when you call in versus waiting on hold. No one calls you back. I have had a terrible experience via chat and over the phone. The seem to have the most inconvenient convinces available. I have been banking with them for 3+years and this remains the same. In person or nothing. I called them at around noon est time and it's 5:17p. No call, chat response, or vm. Been staring at my phone and working at the same time. All I wanted to was to get my issue resolved today or hear from someone. I work bank hours so the app is the next best thing, when there is actual customer service provided. I would have been cool with "hey, this needs to be managed in store." I got nothing. Very disappointed and that's extremely hard to do when you work in the service industry too. This is beyond understanding to be passed over.

• J

  Jimmy
  5

  Been banking here at this location for years. While all the associates are helpful, Dreena has always went above & beyond to help me.

  Response from the owner

  Thank you for your feedback, Jimmy! We'll share this with Dreena and our leadership team. We appreciate your membership!

• R

  Rebecca Stuart-Medas
  5

  I love going to this branch, where I’m always greeted with warm, friendly smiles. Yes, sometimes there’s a wait, but I don’t mind. Everyone is so helpful, patient and focused. The professionalism is to the roof, even on “Dress Down Fridays!” When I walk out of their doors, I feel confident and relaxed about my accounts knowing that they are in good hands at this bank! Kudos to you all and I appreciate all of you!

  Response from the owner

  Thank you for your feedback, Rebecca! And thank you for your membership!

• S

  Stevie Ray Charles
  5

  From the first time we walked in the door, the staff has been friendly, fast and attentive. Our accounts were set up expediently. Convenient locations and beautiful buildings. No Saturday hours, but a tiny price to pay for better treatment 52 weeks a year! Tell your bank to get out of your wallet/purse! Become a shareholder at a non-profit credit union! Receive growth, not fees, double-talk, and corporate thievery.

• A

  Ann Minard
  5

  Great bank for all people of any income (they treat all the same) and super helpful bank!

  Response from the owner

  We're so happy to hear your feedback, Ann Minard! Thank you for sharing, and thank you for your membership. We look forward to seeing you soon.

• H

  Hunter Huffman
  5

  This bank is amazing they helped me so much I will never ever go to another bank Whitney Johnson was wonderful she made everything possible for me and my family thank you Whitney Johnson

  Response from the owner

  Thank you, Hunter Huffman! We appreciate hearing from you and will certainly share this with Whitney Johnson. Thank you for your membership!

• C

  Cristina Groves
  4

  I've only ever used the ATM here but driving through I never see too much traffic and they seem to handle business fairly quickly.

• R

  Robyn Delk
  5

  The staff is awesome and is always helpful. This is my favorite location on Pelham Road!!

  Response from the owner

  Thanks for the feedback, Robyn Delk! We're so glad you are a member. Have a great week!

• A

  Ann Miles
  1

  Do not bank at this credit union!