Great Southern Bank W 95th St, Prairie Village

Great Southern Bank Reviews

• J

  Jo Williams
  5

  Always friendly and helpful. I have been doing business here for omre than six years and have never had a bad experience. They are always patient with any and all of my questions and requests. By far the best bank I have ever dealt with

• M

  Michelle Martin
  1

  Completely incompetent staff. I had to go in three times to get my address changed and another three times to get my name changed after I got married. They apologized each time when I explained the situation and my obvious frustration, but that wasn't enough to get them to fix the issues and change my account. I have had to give them the proper documents of my name change twice, and have had to sign the name change documents three times, and am still waiting on my account to be changed. If all you want to do is make a deposit or withdrawal money, they're fine, but if you need any changes to your account, avoid this location at all costs.

• B

  Brian Bush
  1

  I was a customer from Fifth Third bank and walked into this location to inquire about the account to see if everything went smoothly. I was told i was in a basic account and that my bounce protection was activated. I did not want and yet kept it active incurring fees, plus i was never told of any accounts that would help my needs and only one girl knew what she was doing to be able to help me with my situation, before contacting the home location in Springfield to get what i needed. Misinformation and not honoring the transfer caused me to move onto another bank.

• S

  Samantha Marshall
  5

  When my account had a random charge and it was rent day, the staff was very friendly and competent and were able to help me in a timely manner. I live 30 minutes away from the nearest Great Southern and I don't think I'm going to close this account any time soon.

• A

  Avrin Chapman
  5

  Staff is very friendly and helpful. Very pleasant and hospitable environment. Quick service, lasting impression. And free dum dums. Thanks guys!(and ladies)

  Response from the owner

  Thank you for the recommendation! We're glad you had a good experience and we appreciate your feedback! Thanks, Great Southern Bank

• D

  Dana Burton
  5

  This is a wonderful bank! The staff are warm and friendly!

• J

  Jessica Hersh
  5

  Great service always friendly when coming here.