Gesa Credit Union N Newport Hwy, Spokane

Gesa Credit Union Reviews

• b

  beckymc03
  5

  I have banked with GESA for years. I have never received anything but 5 star service for at least 11 years. Even when we lived away from a local branch- we stayed with this bank. The employees are kind, respectful, engaging and efficient. Thank you, GESA for being an amazing institution!

  Response from the owner

  Thank you, Beckymc03 for your review about your experience! Your feedback is appreciated and we hope you have a nice day!

• K

  Kristine Livingston
  1

  Absolute worst phone service system I’ve ever experienced! NO direct line to a bank? Makes NO sense unless this is what the new, “customer service” looks like?! If you are an aging adult or shopping for a bank for an aging parent, KEEP SHOPPING! This will frustrate the hell out of them!

  Response from the owner

  Hi Kristine. Most of our representatives have their own telephone extension for direct contact. If you know your personal financial representatives name or extension, you can use an option on our phone menu to reach them directly! If you need assistance with this, please e-mail [email protected] and we are happy to follow up with you. Thank you.

• L

  Leana Tyutyunnik
  5

  i’ve never had a good experience at a bank (mainly because of bad anxiety) but usually the workers wouldn’t really do anything to help but this bank everyone was so nice and i’m glad i finally went to a bank without a panic attack lol

  Response from the owner

  Hi, Leana! Thank you for taking the time to leave us a review about your experience, we really appreciate it! Enjoy your day!

• V

  Valerie Sampson
  5

  I have been banking with Gesa since it's inception in Spokane. I have always had a pleasant experience. Their staff always goes above or beyond with their customer service. I thoroughly enjoy doing business with Gesa.

  Response from the owner

  Hi, Valerie! Thank you very much for your rating! Have a wonderful day!

• L

  Lorie La
  5

  GESA Credit Union is great. It has higher interest rates on checking than any other credit unions we found. Customer service is always good. Actual humans answer the phones. Their online banking website is easy to use. So many extras when you have an account with them such as notary services. Happy to be a member of GESA Credit Union.

  Response from the owner

  Thank you, Lorie! We appreciate you taking the time to leave us a review! Have a great day!

• P

  Patricia Evans
  5

  I am always happy to walk into Gesa CU. The staff is very friendly, even taking time for a birthday call. In all the years we have been with Northland/Gesa, we are very pleased and would not think of banking elsewhere.

  Response from the owner

  Hi, Patricia! Thank you for taking the time to leave us a review about your experience, we really appreciate it! Enjoy your day!

• J

  Jeffrey Elisoff
  5

  GESA lives up to the promise of being a part of the community and providing financial support and assistance to local families. They have always came to my aid when I needed them.

  Response from the owner

  Thank you, Jeffrey! We appreciate you taking the time to leave us a review! Have a great day!

• M

  Mike Cahill
  5

  Always a great experience, when dealing with GESA. Friendly representatives and love their school themed debit cards

  Response from the owner

  Thank you, Mike! We appreciate you taking the time to leave us a review! Have a great day!

• D

  David Bray
  2

  Not as good as the previous credit union at this location. GESA raised my credit card rate just because they can; no other reason. Most of the employees from the last CU have left. I can see why. It used to be a happy place to visit. Debra and one other clerk from the old days are still there and good to work with. Other than them.......blah. I'll pay them off in the Spring and never look back. I wouldn't recommend them.

  Response from the owner

  Hi David - We are sorry to hear about your experience. We would love the opportunity to discuss the situation further. If you’d like to be contacted, please send us a message at [email protected] with your contact information and we'll follow up. Thank you for bringing this to our attention.

• P

  Phil Petersen
  5

  Very good experience. Transaction was easy and quick with no misunderstandings. Staff was professional, knowledgeable and courteous

  Response from the owner

  Thank you, Phil for your review about your experience! Your feedback is appreciated and we hope you have a nice day!