FirstBank Mortgage Market St, Chattanooga

FirstBank Mortgage Reviews

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  Daniel Vazquez
  5

  Gabe, Kelly at First Bank Mortgage were extremely helpful throughout the whole process of me buying my first investment property. They answered all of my questions in a timely manner and never left me wondering what the next step was. I appreciate their professionalism and kindness. I would recommend using them for your home purchasing needs.

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  Jessica Phillips
  5

  Gabe and Kelly from the Market St. Chattanooga location have been amazing to work with. Neither of them hesitated to answer questions or got rattled when receiving an email, text, or phone call from me. No matter how panicked I may have been at the time! Both have been quick to respond and always offered reassurance and handled everything professionally! I highly recommend this team qualified team.

  Response from the owner

  Hi Jessica, Thank you for taking the time to provide us with a review of your experience. We are glad it was so positive. Thank you for trusting us!

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  Joshua Yebba
  5

  I can't recommend them enough. My wife and I were first time homebuyers. Rusty and the folks at First Bank were top notch. If you're looking for a lender that is highly responsive and knowledgeable, you've found them.

  Response from the owner

  Hi Joshua, that’s wonderful to hear. Thanks so much for leaving us a review. We look forward to serving you again soon!

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  Elise Ottenfeld
  5

  Zachary and the team were excellent to work with! They made our mortgage process simple and understandably, and were even able to accommodate our odd hiccups. Excellent service and highly recommend!

  Response from the owner

  Elise, we’re so happy to hear you had a good experience. Hope you have an amazing day!

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  Jason H
  5

  Tyner, Tara, and Alberto have been absolutely amazing. They have helped me purchase multiple rental properties, even while I’m outside the U.S. I could not have asked for better customer service. They check on things and follow-up without me even asking. I continue to do business with them.

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  Ashley W
  5

  Working with First Bank was amazing. Gabe was so great and helpful. He made the process so easy and smooth!!!!

  Response from the owner

  Hi Ashley, glad to learn your experience was a positive one. Hope you have an amazing day!

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  Evie Durant
  5

  I am a first time home owner. I didn’t know WHAT I was doing and Zack and First Bank we’re so helpful and transparent about everything. It made a stressful situation much less stressful! Thank you so much!!!

  Response from the owner

  Thanks for the review, Evie. Hope you have an amazing day!

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  Emmanuel Lozoya
  5

  Kimberly and the whole team were great to work with. I would recommend them to anyone!

  Response from the owner

  Hi Emmanuel, thank you for the feedback and positive recommendation! We're so happy Kimberly and her team were great to work with!