First Savings Bank Louisville N Hubbards Ln, Louisville

First Savings Bank Louisville Reviews

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  Tim & Amy VanValkenburg
  5

  My husband and I were referred to Preston Riggs from FSB to handle our complicated loan application. Our move was very stressful as we were moving from Georgia to Kentucky and we had to stay in a hotel for three weeks while our home and our loan were being completed. Preston and his team were so amazing to work with. He was in constant contact with us throughout the entire process...even on the weekends! When our loan underwriters were slow and unresponsive, Preston knew just how much pressure to apply to them to get the loan moved through without upsetting them and causing increased delays. Preston has a great understanding of how the mortgage loan process works along with incredible communication skills; a very hard combination to find. I would highly recommend FSB and Preston Riggs to handle any and all of your mortgage and banking needs.

  Response from the owner

  Hi Tim & Amy, I cannot thank you enough for your kind words.

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  Michael Koopman
  5

  Working with Preston and his team was seamless. They processed my refinance in a timely fashion and I closed in 3 weeks. Preston kept me updated throughout the process and exceeded my expectations. I would recommend Preston and his team at First Savings Bank for any mortgage financing needs

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  Christen Buel
  5

  First Savings Bank's mortgage loan officer, Preston Riggs, was amazing. He answered all my questions quickly and my purchase loan closed faster than any other loan I have every applied for. Thank you Preston and First Savings Bank!

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  Robert Sullivan
  5

  Preston was very very helpful in our loan process. I think we communicated daily throughout the 2 month process. He never said “no” or “sorry, that can’t be done”. I am thankful for his professionalism and personal concern for my situation!! He made us feel like we were their only business at the time.

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  H G Taylor
  5

  Everyone at FSB is extremely helpful and professional! Preston is thorough with his work and understanding when explaining any questions that I had. Highly recommend choosing First Savings for a home loan!

  Response from the owner

  Hi H G Taylor, thank you so much for a great review.

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  Tom Regan
  5

  Our loan officer Preston and the staff were excellent to deal with. Everything went smoothly and we closed with no issues. It was an easy and great experience. I would highly recommend First savings and Preston.

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  Caleb Ward
  1

  This has been the absolute worst mortgage experience of my life. Every step of the way with FSB has been met with gross incompetence, and no one able to solve a problem. They did not post my first two payments, although they were cashing the checks. Now, they are threatening to institute their own insurance on the house when they clearly have the proper documentation, and also received it at closing. Never again with FSB.

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  Revision
  5

  I have never experienced such a wonderful place in my life. Made the usual atrocity of getting a mortgage as quick and painless as possible. Devilishly handsome working men and lovely and kind hearted women. I have never in my life wanted more then one household until I ventured forth to this magnificent environment. truly the greatest place on earth. Bring your whole family have them learn about how the harsh mortgage world can also be a fun and enjoyable place its like the Chick Fil A of mortgages an enjoyable experience you don't regret because its so freaking good!

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  Nicole Gross
  5

  First Savings Bank takes care of everything when it comes to financing your home . Jeff Miller, made what I thought was going to be a complicated process, very simple and fast! I highly recommend working with First Savings and their incredible staff.

  Response from the owner

  Hi Nicole, thank you so much for your feedback.

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  TJ Olson
  5

  The folks at FSB were the shining light of our home buying experience. They were always quick to respond to all of our questions and requests, and were an advocate to our family when we ran into difficulty with the title company. They will be my first suggestion to anyone in the mind to buy a home. Thank you Weldon and Preston, you guys were a big help to us!

  Response from the owner

  TJ, thank you for the kind words.