Fifth Third Bank & ATM S Arlington Rd, Akron

Fifth Third Bank & ATM Reviews

• A

  Allyn J
  5

  I never had any problems here, I have my mortgage here and just recently refinanced and it was a very easy and professional experience. Yeah the parking lot situation isn't great but you can't win them all :-)

  Response from the owner

  Wonderful! We're glad to hear we're making your life a Fifth Third better®.

• T

  Tim Bojanac
  1

  People what ever you due.. due not use fifth and third bank. They will rip you off. I have had an installment loan with this company since 2013. The truck is paid off and they are refusing to send me my title for the truck. We paid over the agreed price for the truck .. and they still say we owe thousands of dollars towards the truck. They will hire a personal investigator to get your family records and call and harass them. They will add there own insurnace to your vehicles even if you have insurnace and it raise the monthly payments from 526.00 to 990.00 .. and then they will not refund your money to your account. They have made racist comments to me and my wife. AND BEWARE THE RECORD EVERY CONVERSATION BUT WILL NOT LET YOU RECORD THE CONVERSATION. ALSO THEY WILL NOT GIVE YOU A RECORDING OF THE CONVERSATION. Stay away from this bank you dont want them destroying your credit like they did mine.. theres so many more banks out there you can bank with other then fifth and third.. please my friends stand up against big business and banks like this fifth and third was on the bailout a few years back. Just so the american people know they got bailed out. And as they was getting bailed out they baught anthire bank out. We bailed them out just so they could by anthore bank???. PEOPLE STAY AWAY FROM FIFTH AND THIRD

  Response from the owner

  Hey TIm, I'm very sorry to hear you're unhappy with your experience. If you would like to discuss, please call us at (877) 833-9973.

• C

  Christine Marie Davis
  5

  Chris is Fantastic and is always willing to help and very professional and friendly!

  Response from the owner

  That's great! We appreciate you taking time to share your positive experience and recognize Chris. We'll be sure to let him know.

• S

  Steph Rose
  1

  The worst experience I ever had at a bank! I had an account here and they would charge me a fee to cash my checks!!! It was a $12 fee so I started going across the street to WalMart to cash my checks for $3!!!! Even when I confronted them about the fee they got extremely rude but nobody could justify the $12 fee!!!!!!!!!!!! Get a grip and stop treating your customers like this!!!!!!!!!!!!!

  Response from the owner

  Hey Steph, Thanks for reaching out. We appreciate and value your feedback as we're always looking for ways to improve the customer experience. We'll be sure to share this with our team.

• j

  joealexg89 89
  3

  Pros: The service is friendly at this bank. Cons: It is nearly impossible to enter the Bank parking lot. This is very strange because it has a shopping plaza all around it. Really, they need to carve out a few entrances to this lot in the back and on the sides because it is so difficult to get in there.

• T

  Tim Fitzwater
  1

  Deposited a check last Thursday they held it so I called to figure what was going on and had two people tell me it be there Monday and I haven't seen a sent of it I hate being lied to so do not use 5/3 identity know what they can to help i had two issues like this Nd they fixed it but I don't know what to say or think about the many more.

  Response from the owner

  Tim, Thank you for taking the time to leave us a review. We're very sorry to hear you didn't receive the kind of service we strive to give our customers at Fifth Third. If you'd like to discuss further, please give us a call at 877-833-9973. Your business is important to us.

• B

  Bella M
  1

  Bad experience. The attitude is bad, it seems they know nothing. I am never gonna go this branch again. Too bad

  Response from the owner

  Hey Bella! I'm very sorry to hear you're unhappy with your experience. If you would like to discuss, please call us at (877) 833-9973.

• D

  Darwan Pursoo
  5

  Had a rush situation and couldn't come to the bank in person. Jim was a great help to complete the task and was very communicative throughout the process.