Fifth Third Bank & ATM S Cicero Ave, Oak Lawn

Fifth Third Bank & ATM Reviews

• T

  Theadore Gazda
  2

  Nobody answers the phone when i tried to call for banking. This is a disastrous situation had the evergreen park fifth third to call them for me. This is low very low.

  Response from the owner

  We'd like to better understand your experience and see if we can help, Theadore. Please call 877-833-9973 to speak with our social team directly.

• M

  Matthew
  4

  As of now all issues resolved with fifth third.So glad someone reached out.

  Response from the owner

  I’m sorry you’re having issues with your account, Matthew. Previously, you may have contacted our general customer service number. We have a Social Media Department with specialists designated to assist you with your needs. Please give us a call at 1-877-833-9973.

• K

  Kaitlyn Moser
  1

  I have been a loyal and 5 star customer with fifth third for about 3 years now. During my time banking with them I have gone through numerous experiences where my card was eaten by the ATM and or cash. Numerous app and banking errors. And twice where the ATM ate the cash that was deposited. Also had an instance where a bank teller accidentally forgot to ring in an additional hundred that I was trying to deposit inside the bank branch, where I had to go back and question her. She admitted to the mistake and redeposit the correct amount of money...but it was $100 mistake that any customer could have easily looked over and it would’ve been a tellers‘s fault..! After being a loyal customer and going through all these traumatic and time consuming experiences I still tried to give fifth third the benefit of the doubt. Until today. I had broken my phone and had no way of knowing that my account had overdrafted due to auto payments. And fifth third refused to give me a complementary waiver even after waiting on a 15 minute hold and being hung up on the first time by the agent. Horrible way to treat a loyal customer who has dealt with all of their flaws, And they couldn’t even consider appreciating and giving back a little. It’s sad to say that after these long years I will be closing my account with Fifth Third due to their inconsiderable decision. Wouldn’t recommend to my worst enemy!!

  Response from the owner

  I'm very sorry to hear your experience with our bank was unsatisfactory. We'd hate to lose you as a customer, and are committed to taking the necessary steps to make sure your experience improves in the future. Would you mind giving us a call at 877-833-9973 to discuss? Thanks!

• B

  Boss W
  1

  The drive the very slow, and rude to customers. Customer service is defiantly a F rating. Simple withdrawl customers who came after me left before me. Never to come back here again.

  Response from the owner

  We're sorry to hear this. If there is anything we can do to help, please don't hesitate to call us at 877-833-9973.

• J

  Jay Poole
  5

  I opened an account with Tracy, what a wonderful experience. Tracy very knowledgeable.

  Response from the owner

  Hi Jay, thanks for the positive note! Let us know if we can help in any way.

• S

  Suzan OROURKE
  5

  financi center that deals with personal accounts not commercial accountsfabulous bank MY Bank esp proud of Ms.Pernice and her staff!!!

• L

  Lemuel Aceremo
  1

  Horrible service... super slow drive thru tellers