Farmers Insurance Federal Credit Union Beechtree Ln, Caledonia

Farmers Insurance Federal Credit Union Reviews

• R

  Rick Ensing
  5

  Erik and Janiece are always extremely helpful, knowledgeable, and pleasant to work with. I always walk away from the branch satisfied with the speed and accuracy they place on customer requests. While they are not the largest credit union in the area, I really value the in-person experience I get with my local CU representatives, and I appreciate the individualized customer service that comes with it. More like I'm banking with the small, hometown bank of decades ago rather than today's corporate mega-giants we see ads for daily. Keep up the great work.

  Response from the owner

  Hi Rick, Thank you for sharing about your experience banking with FIGFCU. I am happy to hear that we've been able to give you that "small bank" feeling. Thanks for being a member of our Credit Union Family! -Christina

• C

  Chaise Scott
  5

  Erik and Janiece, you both, have fantastic customer service skills, which make my daily visit worth it. Oh, let's not forget about the candy. Thanks again for providing excellent customer service.

  Response from the owner

  Hi Chaise, Thank you for reviewing the Credit Union. And, thank you for your membership! I am glad to hear you've had a great experience at the branch. I will let Erik and Janice know that they're doing a fantastic job. -Christina

• t

  tracy taylor
  5

  The customer service that I receive from the Eric and Janiece is world class. They are knowledgeable about the products and provide personalized service which makes me feel valued as a customer.

  Response from the owner

  Hi Tracy, Thank you for reviewing the Credit Union. And, thank you for your membership! I am glad to hear you've had a great service at the branch. I will let Erik and Janice know that they're doing a fantastic job. -Christina

• N

  Nicole Michael
  5

  The folks at FIGFCU are so friendly and helpful! From questions about investments, to helping with special accounts and orders, they're always come through. I'm happy to have been a years-long member of this branch.

  Response from the owner

  Hi Nicole, Thanks for reviewing the Credit Union! And, thank you for your membership! I am glad to hear you've had a great experience at the branch. Let us know any time we can help—we're happy to be here for you. -Christina

• J

  Jenni Taylor
  5

  First time ever leaving a review, the service I got from Erik was so great I just had to! He was such a pleasure to work with.

  Response from the owner

  Hi Jenni! Thank you for reviewing the Credit Union. And, thank you for your membership! I am glad to hear that Erik is doing such a great job. I'll make sure to tell him to keep up the good work. -Christina

• N

  Nathan Knight
  5

  Janiece Stewart provided awesome customer service

  Response from the owner

  Hi Nathan, Thanks for reviewing us. I am glad to hear that Janiece did such a great job and I'll make sure she gets your shout-out. Thank you for being a member of our Credit Union Family! -Christina

• T

  Terri Wilson
  5

  Erik is great to work with!

  Response from the owner

  Hi Terri, Thank you for reviewing the Credit Union. I will let Erik know to keep up the awesome work! -Christina