Family Credit Management Services Charles St, Rockford

Family Credit Management Services Reviews

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  Dashad Cooper
  5

  The experience I had with Family Credit was amazing. They followed me every step of the way as my debt kept coming down. During the process I has another bills that came up and it got so overwhelming that I wanted discontinue and give up because I wanted the money that went towards everything else to go towards stuff I needed paid off now. I never gave in I found a way to stay on task and finish out on the jounery to paying off my debt. When I was closer to the end and I had paid off the bigger bills I had owed. My money started to be saved more and more and I started paying off bills because I had extra money saved up. I've recommended multiple people to Family Credit.This process would not have been done without the skilled, experience, and honesty of Family Credit Management. Thanks for everything you've done for me.

  Response from the owner

  Thank you so much for such a comprehensive review. We are so proud you found us there for you and proud of you for not giving up. It is not unusual for our clients to face new financial challenges that are out of their control after the program starts. There is no bigger compliment than your referring others to us, that says so much.

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  Nathan Morris
  5

  I reached out to several places to help me and my wife consolidate our debt. This company truly cared about us and helped us finally get the weight off our shoulders. Jennie Baxter was our representative and was so nice, helpful, and efficient getting us where we need to be. Highly recommend!!!

  Response from the owner

  We appreciate you selecting us to help you get out of debt and are proud we did not disappoint. I am going to share your words with Jennie and we agree she is a great caring credit counselor!

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  Sheree Tolliver
  5

  WOW! Family Credit Mangement saved me from myself. I entered this program in 2014, expecting to be in it 5yrs. I made my final payment today, 7 months early. I owe a special thanks to counselor Stephanie T., she encouraged and guided me through the programs process and what I could expect in the long run. She assisted me in figuring out a comfortable monthly payment and was always available when I had questions. When I initially spoke to Stephanie, I was 40,000 +, in credit card debt. Today I am financially stable and disciplined. I now know what to and what not to do with credit. I now have an excellent credit score. Thank you, FAMILY Credit Management. I am eternally grateful to all of you.

  Response from the owner

  Hi Sheree, Stephanie is still with us and I am going to make sure to share your kind words with her and everyone here. You should be very proud of yourself as being debt free is a real accomplishment. Also, thank you for taking the time to help others make their decision by writing this review.

• T

  Tina Konze
  5

  Absolutely LOVE the service they provided for me! After 3 years of working with Family Credit Management, I am DEBT FREE!!!! They are WONDERFUL! They never took much longer than 24 hours to get back to me and always answered my questions. I HIGHLY recommend them if you are struggling.

  Response from the owner

  WOW! Thank you so much for this review! I just forwarded it to our entire company as I know it will make everyone's day. A big congratulations to you on being debt free, that is a real accomplishment.

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  Tracy Douglas
  5

  The Family Credit Management is the absolute BEST WAY to get debt free! As of today, working with the amazing employees at FCM we are done with our debt!!!! Anytime I had a question, was worried about anything the girls were there and helped me with any problem I may have had. They are also so supporting and actually happy and proud to see and be part of the payoff... I would truly like to Thank everyone at Family Credit of Rockford Illinois. We couldn’t have gotten here without you. You’re the best!!!! 😊Tracy Douglas

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  Pia’s Life (Pias_Life_Adventures)
  5

  Family Credit helped me at a time when I felt all was lost. They worked with my creditors to help negotiate with them which helped me to get my debt paid off. I'm forever grateful to Family Credit for all they've done for me!

  Response from the owner

  Thank you so much for your kind words, everyone here understands how dealing with debt and creditors can really make you feel lost. We like to believe there is always an answer to these problems and are so thankful you trusted us to help find that option for you. Congratulations.

• J

  Joann Rivera
  5

  This was the best Group that helped me. Wish I would of started earlier. But as of tomorrow , I'm done with the program. Debt free. Becareful of Agencies that tell you NOT to make payments and set you up with payment schedules. Go with this Service. You won't regret it.

  Response from the owner

  Thank you so much for the wonderful endorsement of us. Congratulations on being debt free that is such an amazing feeling and we are so proud of everything we did to help you make that happen.

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  John Mazurik
  5

  I used FCMS for 2.5 years and was able to pay of tens of thousands in debt. Their customer service went above and beyond to satisfy any of my concerns. Not only did they negotiate extremely low rates on each of my accounts, but they made sure the creditors were paid on time each month with an easy bi weekly payment. I would strongly recommend FCMS to anybody struggling with unmanageable monthly payments or keeping track of individual debts. Thank you for all your help in getting me on the right track financially!

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  Julie Bowers
  4

  I was a customer of Family Credit for 3 years. I never encountered a problem with them and had no trouble adding accounts if needed or paying off accounts early. Even the one time I couldn't pay them, they worked with me. I would definitely use them again!!!

  Response from the owner

  Thank you for your kind words. So glad we were able to provide high quality services to you.

• R

  Rosetta S Mack
  5

  In less than 12mos my financial crisis was over. I have a few Friends and Family using them and we ALL agree FCM, IS AWESOME. Each time I called, Excellent, each month statement, Excellent and Customer service, Excellent. Thank you for making me debt free.

  Response from the owner

  Hi Rosetta and thank you for the kinds words, but, you're making us blush. I am going to share your review with everyone here as it is so rewarding to all of us to hear of the difference we made. We certainly appreciate the credit, you deserve it more. It takes strength to reach out to us the first time, confidence in both yourself and us to enroll, and determination to make the payments and see the program through. Congratulations.