Familia Credit Solutions College Point Blvd, Queens

Familia Credit Solutions Reviews

• M

  Manuel Bernat
  1

  So when I signed up with familia auto group I explained the specific issue on my credit report, which has to do with collection. Federal law says that after receiving written notice of a debt, consumers have a 30-day window to respond with a debt dispute letter. THE DISPUTE WERE SENT ON AUGUST 19TH AND IN DECEMBER I STILL HAD NO FEEDBACK REGARDING MY MAIN & ONLY CONCERN. 4 months passed and when I would ask about my main and only concern for which I reached out for their services it was never properly addressed. Shouldn't that had been something to be addressed during the first month since it was the whole purpose of asking for their services? YES, I MENTIONED IT MULTIPLE TIMES. PRETTY OBVIOUS THAT AFTER THAT FIRST INITIAL FEE THEY JUST TRY TO EXTEND YOUR MONTHLY SUBSCRIPTION WITHOUT IT BEING NECESSARY . If it were Necessary that's a different topic!!!!

  Response from the owner

  Hey Manuel. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. Therefore, we would like to have the chance to clarify a couple of things, since we have been trying to reach you directly with no success: - Your program started on August 17th, by the 19th the first disputing round was sent as you mentioned. - Your credit score increased 44 points during the first follow up and we were able to remove 8 negative items from your report. Since then, your account has been inactive and therefore we weren't able to continue with the services, due to not being able to get in contact with you. Please contact us at your earliest convenience to resolve this matter.

• J

  Johnny Marin
  5

  Ive been with familia credit solutions for 2 months karen has been my agent since started, i started with a low low credit two month after my credit score its been increasing very well recomended..

  Response from the owner

  Hey Johnny, thank you for trusting us! Just know that this is only the beginning.

• p

  paul walia
  5

  Karen & Emily were an absolute pleasure to deal with. They ran an in depth analysis of what I needed to address in order to fix my credit. They made it so I understood exactly what was going on and I actually had fantastic results !!!! In a span of 6 months I had inquiries removed ! Late payments addressed And my credit went from 580 to 725!!!! Definitely genuine people who love doing what they do! And it definitely shows !

  Response from the owner

  Paul, Thank you so much for the great feedback! We are extremely excited for you and your credit success! Congratulations on a new milestone! We have no doubt your dream purchases will be super achievable!

• B

  BigJae25
  5

  They are amazing, they are helping me with my credit and really close to making my dream come true! Big thanks to Geraldine and Familia auto group!

  Response from the owner

  Hey! Thank you for taking the time to share your experience with others. We working towards making your dream come true!