Bank of America Financial Center College Point Blvd, Queens

Bank of America Financial Center Reviews

• Y

  Yoconda Ramos
  2

  The lady of customer service a nice person, but the cashier Cristina has a bad attitud, was the first and the last time in this branch. The rest of the personal are nice

  Response from the owner

  Hi Yoconda. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jazmin

• s

  snow Ball
  1

  It's disappointing to know Bank of America at College Point closes for none ATM in person service on both Saturday and Sunday while most of other banks in the area are open for at least half day Saturday or even Sunday. How can boa stay competitive by doing so? Can boa at least match what other banks are doing from availablity perspective? Otherwise it may not be surprising for losing customers to your competitors.

  Response from the owner

  Hello. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Here is a link that can help you quickly find your nearest locations and hours: https://locators.bankofamerica.com/. ^mark

• R

  RW Wong
  5

  Every one in this branch is very helpful, I went with my mother, who had a lot of questions and we were helped by a customer representative Ruru Zhou, she took the time to explain everything leaving us with full confidence with this branch. Also I want to mention John, and Anna who also very helpful. At this time with the covid 19 crisis. It's nice to know they are there to assist you.

• M

  Maria Korfiatis
  1

  Absolutely disgusted with this particular branch. I went in to have four papers notarized and the man who notarizes stated that it was Bank of America's policy that they only notarize paperwork for their own customers. This was a lie because I have been to plenty of other locations and had things notarized free of charge. The man was rude and disrespectful and I felt discriminated against. I do not recommend going here to have paperwork notarized unless of course you're Chinese.

• a

  adil hashimi
  1

  this bank is very unprofessional and unhelpful. i gave this place three chances. wont be coming here again.

  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• A

  Angelica Rivera
  1

  Bad service, a few personal, always waste my time in that location.

  Response from the owner

  We appreciate you coming in. You may be able to save time by using an ATM or by using our online banking or mobile app. Signing up for the mobile app is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/

• T

  Teresa Patino
  5

  I am very satisfied with the services provided by this bank, I have been with them for many years and they have always resolved any concerns or inconveniences that may arise.