Element Funding, a Division of Primary Residential Mortgage, Inc. E College Ave, Decatur

Element Funding, a Division of Primary Residential Mortgage, Inc. Reviews

• C

  Charles Olatunji
  1

  I am posting a year later but life happens and this is review necessary since it was my first home! They seemed very available and attentive in the beginning, but as we got closer to closing, things got worse and they became fake just to get the sale. I asked to lock in my rate and trusted their advice to wait to lock it in. I called again a few months later to lock in my rate and they didn’t pick up until it was too late and rates raised my payments by $200! With that, I asked to push out closing to see if rates would maybe reduce, but I was told I couldn’t. However, they said they would note my account and reach out in six months to refinance at a lower interest rates …another lie! They also said they had sent me a gift as a thank you for using them as our mortgage lender but we never heard got anything, so another lie…. I learned my lesson though!… who did I work with? Patty and Charles Murray.

• B

  Buffie Stroud
  5

  Ashley and her team are wonderful and loving people. They have went above and beyond what our expectations were. Ashley and her team are so efficient and well organized. They put forth 100% effort towards everyone they work with. Always explaining and keeping you well informed with each step. Thank you all at Element funding for showing us so much love and devotion. May God continue to bless each and everyone at Element funding. Especially Ashley's team. The Hammonds

• S

  Shawnda Cleveland
  5

  Ashley and Andrea did a great job with my loan application from start to finish! They both were very hands on in my process! I would recommend m friends and family to them for sure!

• W

  Will Harlan
  5

  Great company & the best lender ever. Ashley has closed many loans for us over the years. It’s been great working with her & Andrea, and they continue to amaze. Keep up the good work!

• K

  Kea Crawford
  4

  Ashley and Andrea were awesome! They handled everything, answered all questions and explained away any area of doubt. They were always pleasant, reassuring and happy to help. I'd definately recommend working with Element Funding and their amazing team!

• D

  Devon Kindle
  5

  Ashley Rustom is awesome and great at what she does will recommend to anyone I know

• c

  carla smith
  5

  I highly recommend Element Funding for your mortgage needs! Wesley McConnell is the best from beginning to end! He makes you feel at ease with the entire process and goes above and beyond to get the job done while implementing extreme professionalism! Could not have asked for a better experience! Thank you Wesley! You made my dream become a reality!

• M

  Marilyn Bingham
  5

  Element Funding is one of the most informative companies that I have dealt with in a long time. My questions were always answered, phones call always returned, and emails always responded to if not the same day the next business day. They helped me with buying our first home. Working with each of them was very rewarding and I look forward to working with them again in the future.

• S

  Satedra Penn
  5

  Ashley Rustom made my experience with refinancing very pleasant. She eased my sense of nervousness and explained the process step by step. Along with her team, we were able to close within 3 weeks. I am a very satisfied customer that will definitely return for future business.

• D

  Demetria Fears
  5

  They saved me thousands of dollars after getting a quote from Quicken loans. The process was easy and their website, made it easy to upload forms and view documents. I will definitely use them in the future for more home purchasing needs.