Ed and Moes Pawn Shop & Guitar Bar W Entiat Ave Suite C, Kennewick

Ed and Moes Pawn Shop & Guitar Bar Reviews

• A

  Amy McHugh
  5

  Just called to ask if they would take some of my unused electronics. Very kind response and saved me time and effort! Give them a chance, they were very nice to me.

• d

  drew509
  5

  Best selection of quality and interesting guitars and instruments in town you wont find in other shops. Staff is always well informed and helpful. The gear always seems to be in good condition and very well cared for. Returning customers and expecting to return again.

• G

  Garrett Anderson
  5

  I needed some cash fast because I had to get out of town to help my grandmother and I came in to We and Mira pawn shop. They gave me a fair deal on what I brought in. I came in today to buy it back and my guitar and amp we’re still in perfect shape. I was also interested in a couple of items they had for sale and they gave me a sweet deal. Super friendly cool dudes, I’ll definitely come back!

• C

  Chad Page
  1

  One of the worst experiences I've ever had in a pawn shop\guitar shop ever. Very rude unknowledgeable about what they had have retail prices on used items and have there nose in the air at customers and need to get out of a buisness that's customer based

• Y

  Yann Navarro
  1

  I Had A Really Bad Experience With One of the guys there. He was rude . The place does not look sanatary at all . I do not recomend it . Ace jewerly & loans next to tht store its way better . & they pay more for what u want a loan , plus they're super freindly .

• R

  Rick Grimes
  5

  Was able to score a GREAT deal on an electric guitar and amp for my budding guitarist without breaking the bank on new. The staff was friendly and willing to make a package deal. Will be a great surprise Christmas gift! Thank you again Ed & Moe's Pawn Shop and Guitar Bar!

• K

  Kristiana Marie
  5

  I went in two days in a row the people in there were nice, friendly, and I got a great deal. I had never been there before that and won’t hesitate to go back. To see so many people write a one star review is low in my option, I understand people being upset over a situation but if your not involved why care so much. There was obviously an altercation, people are still people, and having a business doesn’t change that you are still a person and can get mad and make a not so great decision. Yeah I get when you own a business you should do things differently, but obviously they do a decent job seeing as all those were from a week ago. People could have liked a one star review on the situation and others would have seen many agreed and didn’t like it.

• D

  Drew Thomas
  1

  By releasing the personal information of their customers, this company has proven they are more worried about a negative review than the safety of their clientele. This is a disgusting practice and is highly unprofessional. Everyone can understand that things may arise as it pertains to family etc, which could cause the business to open late, but why would you give your business and personal information to a pawn shop which will simply post it online? Edit: Look at that response by the owner. What a classy and socially responsible business. And the logical gymnastics they used to insult my intelligence (common sense) while saying they are ALLOWED to release information on their customers when they leave a negative review? Very impressive.

  Response from the owner

  Perhaps you should read the policies regarding PUBLIC reviews of business? What is of primary concern is the fairness of a review posted by an inconsiderate customer who believes their review is protected by anonymity when they could have simply approached the business for a resolution. Now they believe that spam will somehow protect them when reconsidering a review of a business and its practices could be much easier. Furthermore, “Mr. H” revealed himself as a client of ourbusiness when he falsely publicly reviewed the store. I’m not sure exactly how your common sense works, but maybe you should review it. False reviews and spam are also considered wrong. Good on you for never having visited a business and providing a biased review. 😉

• L

  Lindsey Perry
  5

  My husband and I went in today for the first time this afternoon. The staff was welcoming and friendly. We went in to sell some stuff and they offered fair prices and directed us to other places that would take stuff that they didnt. They won us over as customers. They will be our go to place when we are in the market for instruments/tools etc.

• R

  Rich
  5

  Second review. I'm from MA and was so impressed with this place I visited a second time. I looked at the reviews lately and noticed a group of people at the same time were giving this place bad reviews. Not cool! I hate when people on social media get their friends to leave bad reviews without even visiting the place. Anyway, I had a second great experience here. They are fair, knowledgeable and kind. The owner is passionate about his employees and business, so give him a break on his review replies. I would get frustrated at fake reviews also. Great prices and awesome service. 1st class operation! I highly recommend!