Dollar Bank Hudson Dr, Stow

Dollar Bank Reviews

• J

  Jamie Wiggins
  3

  Reps are friendly at the branch level. Communication is lacking on their behalf when making important transactions. Sent me the closing agent multiple emails with no response back. Also was adamant with the Dollar Bank representative in their Pittsburgh office on the issue. Seemed like they didn’t care about my request at the corporate level and branch level. Service definitely has room to improve, tech needs to improve too. They use an antiquated business model from 1850 that just doesn’t jive with todays consumers in 2022. It all starts with communication with customers!

  Response from the owner

  We’d like to hear more about the issues you are experiencing. Please contact your local Dollar Bank office at 330-920-8200 and ask to speak with a member of the management team.

• E

  Elaine
  5

  The bank itself is clean and comfortable..the people working in the bank are always friendly, attentive and knowledgeable and Nicholas K was amazing, he handle all of our account needs perfectly. Very patient and understanding to my mother and I.

  Response from the owner

  Thank you for your review, Elaine! We are happy to help with your banking needs.

• T

  Twalib Zeepo
  1

  Slowest bank Ive ever seen. Never had them cash a single check in less then 5 minutes.

• R

  Richard Sharnsky
  5

  Mary (mgr)and all the tellers are the best!

  Response from the owner

  Thanks for your review, Richard! We appreciate the kind words.