Desert Financial Credit Union N Beeline Hwy, Payson

Desert Financial Credit Union Reviews

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  Susan Doten
  5

  Moved away from regular banks several years ago. I am a retired CPA and I do understand the regulations that have been dismantled for banking in this country. Those regulations were in place because of the crash of 1929 and it is my opinion the protections should not have been removed. S&Ls like Desert do provide a little protection for their members, conventional banks do not. Banks are big business and 1929 can now happen again more easily and the banks will take your money, there is no more federal insurance to protect your accounts! If I have understood their recent moves and I believe I have, this is now buyer beware for banks!

• M

  Matt Abney
  5

  I have banked with Desert Financial for over 20 years, beginning in the valley and since we moved to Pine 16 years ago. They have always been good, but this particular branch is excellent. Every single teller there knows me by name. I have my personal and business accounts there and I have always experienced wonderful customer service and a willingness to go above and beyond anytime I've needed something. I've dealt with Jason and Charles since the beginning, Candice, Jamie and ALL the tellers are friendly, helpful and greet us by name. Couldn't ask for better service!

  Response from the owner

  We are so happy to hear that our representatives are able to go above and beyond to assist you! Thank you for visiting our location and for being a member, Matt!

• J

  Jocelyn Collins
  2

  Desert Financial WILL NOT allow me to add MY card to Google Play for my apps, and declines if I try to buy Google Play credit. So there's a whole legitimate company my money is useless for because DF is too stupid to realize that it is actually me authorizing my own card. I can't find any other way to make in-game purchases, and I'm pretty ticked.

  Response from the owner

  Hi Jocelyn, we apologize for the experience you have had with this! Please send us an email at [email protected] and we would love to help. Thank you!

• R

  RJ McLearen
  5

  It is a pleasure to do financial tasks at a company that makes you feel valued and removes all the old hassles. You will not go back to your bank!

  Response from the owner

  We are so happy to hear that! Thank you for your kind words and for joining our credit union!

• T

  The Greens
  5

  Love this Credit Union! Every time we go in, they are happy, helpful and paperless! No deposit slips! They do it all for you!!! We had to change banks when we moved here from the Valley and we opted for a Credit Union of a bank. So glad we did! Segan did a great job opening our accounts and we even got our debit cards the same day!

  Response from the owner

  Thank you very much for your thoughtful and kind review! We will be sure to let Segan know that you appreciated the service you received. And welcome to Payson!

• D

  Dean'a Boes
  5

  I am not even a customer of theirs, but needed something notarized. Ryan was super helpful & friendly & took care of me very quickly. I wish I lived near a Desert Financial CU. I'd switch to them!

  Response from the owner

  Hi Dean'a, thank you so much for reviewing us! We are happy to hear that you had a positive experience.

• J

  Joanne Ivins
  5

  Jason and his branch have been a joy to communicate with while I was living in Payson. Five stars !

  Response from the owner

  We are so pleased to hear about your excellent experience with Jason and his team! Thank you for being a member.

• R

  Renee Witterman
  5

  Everyone that has been here with me and my accounts has been excellent. They know me when I stop in.

  Response from the owner

  We are so happy to hear that, Renee! Thank you for being a member and for visiting our branch.

• M

  Mary Reiter
  5

  Nice guys and all very helpful. I have brown skin.

  Response from the owner

  We appreciate your positive feedback!

• A

  Armando Padilla
  5

  Awesome staff they went the distance to give us great customer service.

  Response from the owner

  Hi Armando, thank you for your 5-star review! Our team will be thrilled to hear your feedback.