D.L. Evans Bank E Ellis St, Paul

D.L. Evans Bank Reviews

• J

  J Gunnell
  5

  The Paul branch of DL Evans is everything you would expect a community bank branch to be. The employees were kind and they did an outstanding job taking care of us. I would recommend them to all my friends and family.

  Response from the owner

  Thank you, J Gunnell! Your loyalty and kind words are greatly appreciated!

• T

  Tristan Edwards
  5

  Paul, ID branch is the best bank west of the Mississippi!! Highly recommend anybody looking for a friendly place to stash your cash. The girls are very friendly and easy on the eyes 👀

  Response from the owner

  Thanks for the kind review Tristan! It's been a pleasure to serve you and we're grateful for your business.

• K

  Kaelen Winnett
  5

  Always done my banking with this branch. Everyone is incredibly nice and the service is great. Never once had an issue with anyone here. Keep up the great work.

  Response from the owner

  It is our pleasure to serve you Kaelen! We appreciate the kind words and look forward to your next visit.

• I

  Imelda Mendoza
  5

  This branch is amazing! All the girls and Tyler always go above and beyond to provide the best experience for our customers.

  Response from the owner

  Thanks for the positive feedback, Imelda.

• k

  kyle christensen
  5

  The D.L. Evans branch in Paul is fantastic! They all know my name and are interested in me and how things are going. I do all my business banking here because they make it convenient and easy to get all of my financial needs taken care of in one place. I highly recommend the Paul branch. I can’t imagine any of the other branches can provide as good of an experience as they provide here in Paul.

  Response from the owner

  We appreciate the praise Kyle! We're grateful to call you a customer and friend in the community. We look forward to seeing you the next time you stop in.

• P

  Paige Roberts
  5

  This is seriously the best branch to visit. The staff are so kind, so quick and do exactly what we need every time!

  Response from the owner

  Thank you Paige! Your feedback means a lot to us!

• N

  Naiomi reynolds
  1

  One thing DL Evans likes to brag about is "This is community banking". I would suggest changing your slogan. When comparing merrits betweeen ICCU, they lack up to date features, Like Tap to pay. When comparing to discover, they simply are the worst bank you can go to. Discover gives you free checks, gives you .40 APY no matter the balance, paid out monthly no service fee. All Discover Accounts have no fee, for anything. Now lets get into why I dislike DL Evans. I opened an account with them June, which I had used as my main account for a couple months. Then I switched to a better featured account, however keeping the local account as a just in case I need to cash a check (which you cant funds for 24 hours... "this is community banking")... I mainly used this account as a way to transfer cash on facebook, as Discover isn't accepted for these kinds of transactions. Anyway I keep the account open with a balance. I end up having some autopay thing hit the account and it overdrafted it. I didn't realize and I get a letter in the mail. I correct it the very next week (wasn't within the date of closure on the letter). I brought the account up to balance. Then I loose my job. So I pulled the $5 out for gas to get to my new job between checks. Well Short on cash I don't put anything in it that month. They close the account. No letter. No notice. Just closed. That same month I go to use the account to recieve payment via Facebook for something I sold. Said declined. I tried to log in. Cant. Strange? They really close your account for a $0 Balance within a month... (Keep in mind discover kept my checking account open with a $0 balance for awhile. I opened the Discover account back in 2018, and only just started using it August of 2020...) So then I started a company. I decided to give DL evans on last chance to retain me as a customer. I opened a Business Banking account with them. I was just wanting a bank account that I can deposit checks I recieve from a contract I was servicing. I needed to pay for a Background check that was $50. I overdrafted the account. I overdrafted extra to ensure if I need to pay for something else I wouldn't have to rerun the card. I get a call the following day asking when I would be paying it back. i informed them the end of next week. I then get a letter 2 days later stating they were disabling OD privileges because “Recent Account Closure” on the ChexSystems. This is a business account, and this was the only account opened by the business at the time. Oh well, Since I no longer have incintive to pay on time Ill just hold onto the cash until the 30 day mark. But then the very next week I get a letter stating pay or your account will be closed in 10 days. The account was over-drafted for 10 days... Their policy was 30 days, then your account od gets disabled. They would be paid in full on the day I said it was going to be paid but then they went and disabled OD with a bs reason. I get it this is a bank and they are taking a very safe approach to banking. But seriously, being this proactive is only damaging potential clients. If you did not want me to utlize this feature, within the terms stated, then Dont offer the feature. So I ask you, the Dl Evans employee reading this review, please inform your management that this shouldn’t be what “community banking” is. I remember reading about how they donated a bunch of money to a charity, which is great, but before donating spend a little on RND and stop banking in 2011.

  Response from the owner

  Hi Kyle, We noticed that your same review has been posted on multiple branches in the Mini-Cassia area. As we indicated in the other response, we have tried contacting you by telephone several different times. One of our Executive Managers has also contacted you and left you a voicemail. If you would please call us back when you get a moment, we would appreciate an opportunity to speak with you. Thank you.

• R

  Rob Squire
  5

  This branch has great service and is an asset to the community.

  Response from the owner

  Thank you, Rob! Your review and kind words are greatly appreciated!

• B

  Brant Darrington
  5

  Always friendly and helpful. Paul Branch is amazing to work with and really go above and beyond for my personal as well as my business.

  Response from the owner

  It is our pleasure to serve you Brant! We appreciate the kind words and look forward to your next visit.

• T

  Tara Rayvonti
  5

  These guys really came to bat for me and helped me set up business accounts. All the staff in Paul Idaho branch are a pleasure to work with! Thanks you guys!

  Response from the owner

  Thanks for the positive feedback Tara! We’re glad we could be of help and we appreciate your business.