D.L. Evans Bank S Oneida St, Rupert

D.L. Evans Bank Reviews

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  Tessa Braswell
  5

  Mary Frances Small is the best. Very personable and professional!

  Response from the owner

  Thanks for the kind review Tessa! It's been a pleasure to serve you and we're grateful for your business.

• N

  Naiomi reynolds
  1

  One thing DL Evans likes to brag about is "This is community banking". I would suggest changing your slogan. When comparing merrits betweeen ICCU, they lack up to date features, Like Tap to pay. When comparing to discover, they simply are the worst bank you can go to. Discover gives you free checks, gives you .40 APY no matter the balance, paid out monthly no service fee. All Discover Accounts have no fee, for anything. Now lets get into why I dislike DL Evans. I opened an account with them June, which I had used as my main account for a couple months. Then I switched to a better featured account, however keeping the local account as a just in case I need to cash a check (which you cant funds for 24 hours... "this is community banking")... I mainly used this account as a way to transfer cash on facebook, as Discover isn't accepted for these kinds of transactions. Anyway I keep the account open with a balance. I end up having some autopay thing hit the account and it overdrafted it. I didn't realize and I get a letter in the mail. I correct it the very next week (wasn't within the date of closure on the letter). I brought the account up to balance. Then I loose my job. So I pulled the $5 out for gas to get to my new job between checks. Well Short on cash I don't put anything in it that month. They close the account. No letter. No notice. Just closed. That same month I go to use the account to recieve payment via Facebook for something I sold. Said declined. I tried to log in. Cant. Strange? They really close your account for a $0 Balance within a month... (Keep in mind discover kept my checking account open with a $0 balance for awhile. I opened the Discover account back in 2018, and only just started using it August of 2020...) So then I started a company. I decided to give DL evans on last chance to retain me as a customer. I opened a Business Banking account with them. I was just wanting a bank account that I can deposit checks I recieve from a contract I was servicing. I needed to pay for a Background check that was $50. I overdrafted the account. I overdrafted extra to ensure if I need to pay for something else I wouldn't have to rerun the card. I get a call the following day asking when I would be paying it back. i informed them the end of next week. I then get a letter 2 days later stating they were disabling OD privileges because “Recent Account Closure” on the ChexSystems. This is a business account, and this was the only account opened by the business at the time. Oh well, Since I no longer have incintive to pay on time Ill just hold onto the cash until the 30 day mark. But then the very next week I get a letter stating pay or your account will be closed in 10 days. The account was over-drafted for 10 days... Their policy was 30 days, then your account od gets disabled. They would be paid in full on the day I said it was going to be paid but then they went and disabled OD with a bs reason. I get it this is a bank and they are taking a very safe approach to banking. But seriously, being this proactive is only damaging potential clients. If you did not want me to utlize this feature, within the terms stated, then Dont offer the feature. So I ask you, the Dl Evans employee reading this review, please inform your management that this shouldn’t be what “community banking” is. I remember reading about how they donated a bunch of money to a charity, which is great, but before donating spend a little on RND and stop banking in 2011.

  Response from the owner

  Hi Kyle, We noticed that your same review has been posted on multiple branches in the Mini-Cassia area. As we indicated in the other response, we have tried contacting you by telephone several different times. One of our Executive Managers has also contacted you and left you a voicemail. If you would please call us back when you get a moment, we would appreciate an opportunity to speak with you. Thank you.

• A

  Adriana Paz
  5

  All the girls are always so friendly.

  Response from the owner

  Thanks for the positive feedback, Adriana. We appreciate it!

• M

  Michael Wornell
  1

  Like the guy that posted before me said don't expect service from the rupert location any of the other locations are 10x better I love banking with dl Evan's just don't like going to the rupert location

  Response from the owner

  Hello Michael. The management team from the Rupert location reached out to you today to discuss this matter in more detail. We are very sorry for the misunderstanding that occurred at the branch. If we can help you with anything, please contact us or visit any of our branches. Thank you.

• L

  Larry Hansen
  5

  I just wanted thank Dan Lloyd for his help with our Business loans that D.L. Evans bank has provided for us. I am excited that there is a new location in Utah and our business in Utah now. Thanks Dan

  Response from the owner

  Thank you, Larry! We are happy to have Dan and his staff as part of our team. We appreciate your feedback and for choosing us for your banking needs!

• R

  Rashid Torrence
  5

  Friendly and honest people, you can’t ask for much more.

  Response from the owner

  It is our pleasure to serve you Rashid! We appreciate the kind words and look forward to your next visit.

• P

  Patty DeBoard
  5

  I have banked with D L Evan's Bank since 2005 and really love the personal attention and consideration. Thank you !!!

  Response from the owner

  Thank you Patty, we appreciate your kind words and commitment to D.L. Evans Bank!