Columbine Federal Credit Union E Dry Creek Rd, Centennial

Columbine Federal Credit Union Reviews

• S

  Shanel Dominguez
  2

  Worse place to handle your finances. They take out payments early, or not at all. Customer service is horrible. They have 2 people to take your payment, one is just rude and snarky every time. Over a year it's gotten so bad I'm refinancing my car loan just to get away from columbine fcu.

• N

  Nick Boggs
  5

  Tammy , Wes and the management team at Columbine are amazing. They take the time to listen and help in any way they can. I truly appreciate my credit union. I feel like I am part of a family, not just some number or way to make money. Thanks Columbine!

• J

  Jeneration Network Magazine
  5

  Completely professional, efficient and faster than a speeding bullet.... Definitely a super loan! Right when I really needed the money, I got results and a "New Roof" not Rhetoric.

  Response from the owner

  Thank you so much for your kind words. We're thrilled that we were able to help you in your time of need.

• P

  P Camus
  1

  This credit union gives no consideration to how good of a customer is. Regardless of the amount of deposit you may hold with them, they will be happy to charge you for a transaction such as a money transfer. So not only, they do not recognize you as a large depositor but they offer you a very low return and will find ways to impose a full fee when you need to use a banking operation. On top of this, if you were planning to transfer some funds from one account to another, they show you a calendar date on their website when it will take place... if they feel like it. Other excuses may be offered for their failure, if they think about it. Don't look for an accountable individual either.

• T

  Tasha
  1

  Went today to make a withdrawal and one of the tellers was so beyond rude and not helpful. I was having an off day and forgot some things and she made it a point to not smile or offer any polite customer service. When you have to go in to the bank it would be nice to simply just have a smile. Never again, not worth going in.

• c

  craig st. onge
  5

  I have had two vehicle loans and everyone was an easy process..I just applied for another and yet again was treated great. Tiffany even went to the dealer website to get the vin number as we where on the phone at the time..they will do whatever it takes to try and get you the best possible rates and financing approval..

• J

  Justin Sylva
  5

  I'm unsure if Christopher is aware, but once a payment is made to a bank, it is deposited and applied to the account. The insurance companies make checks to the insured and not to the bank. If one was so inclined, they could just as easily deposit the insurance check into their credit union account and have auto payments arranged. Even if the events transpired as he explained, he is still liable for the monthly amount until the loan is payed in full. That being said, credit companies will make available forbearance agreements due to hardships suffered by debtors. These agreements include situations similar to those described by Christopher. Also, credit unions and every other lending entity enters into an agreement upon lending money that entitles them to the amount due every month. So, if payments were missed, it wasn't because the bank misappropriated the insurance money, regardless of who the insurance company paid. As such, it was the bank's duty to inform the debtor of the payment due and all past due payments according to the lending agreement. So, unless otherwise forgiven as part of a forbarance program, the bank was doing their due diligence. In short, always pay for gap coverage on a vehicle. As I am a member of this credit union, I would be remiss if I didn't inform eveyone that gap is offered and recommended on auto loans. Especially in cases such as the one described. As for the folks that work at THIS establishment, they are top notch! Lyndsey helped me with my checking card after I came back from a recent trip to Mexico. A new card was issued on the spot. Recently my credit card had an issue with payments not being applied to my account due to a processing error. Lyndsey was more than accomodating and the bank ensured that no late payment would be applied to my account due to the processing error. Katie is an absolute delight to talk to and helped me with a new card. In short, this credit union will absolutely work with you if you have any legitimate problems.

• B

  Ben Royal
  1

  If I could give a negative 5 star rating I would. I’m trying to refinance a loan I have but they can’t get my title work fixed it’s been over two years!! Worst experience I have ever had with a bank! No one ever calls you back they say we called and emailed but it’s a lie! It’s like they’re holding me hostage I just want out!

• l

  lauren robbs
  5

  Came by the credit union today to do a banking thing and Rachel was amazing! She is so polite and respectful and not mean in any way. Plus she’s pretty. She’s gr8. Love columbine and specifically Rachel.

• M

  Matthew Francis
  1

  terrible place. they kept taking money out on the wrong day then i refinanced to another company. And they are still drafting from my account. worst company ever. i have talked to them 3 months in a row. still having same issue

  Response from the owner

  Matthew, we would first like to apologize for any inconvenience you have been met with, however, we would like to remind you that during the set-up of an ACH Payment Authorization, you as a member determines the date in which the payment is initiated and pulled. If you would like a reminder of our policy or would like to discuss this matter more in-depth, please give us a call at 720-283-2346.