CheckSmart S 6th Ave, Tucson

CheckSmart Reviews

• R

  Ricardo Garcia
  1

  Worst coustmer service ever..... Almost fall on there wet floor an they didn't seem to care

  Response from the owner

  We are sorry that we did not meet your expectations. It is our goal to always provide an excellent experience. We have forwarded your concerns to management for further review. For immediate assistance, please call our Customer Service Department at 1-855-920-9800.

• J

  Jose Yanez
  1

  I tried to call and get another loan they lied to me I paid off a personal loan and they still kept my account open and are charging me for something I am not borrowing I asked to speak to the manager Yolanda the manager said they could not help me unless I paid off the balance I had when I had already paid off the balance and they called me and asked me if I wanted to borrow more money I did need more money and now they are telling me I have a balance of $7 because they kept my account open without my authorization I would not go there they are lying just to get money

  Response from the owner

  Your review is very concerning to us. We would appreciate it if you would contact our Customer Service team by calling 1-855-920-9800 about your recent experience.

• E

  Eric Milner
  5

  I needed some cash about a month ago and stopped in this place. One of their associates, Arizbey, helped me navigate through the documents I needed to gather, and explained every aspect of a loan in terms I could easily understand. She worked with me and got me the cash I needed at a super low interest rate. It was a pleasure doing business with them. Highly recommend!!!

• G

  Gerardo Munoz
  5

  Amazing customer service by arizbey. Always very kind, attentive and friendly. Always smiling and in a great mood in which makes the customer experience a hundred times better.if you ever stop at this checksmart definitely ask for arizbey, she will take it upon herself to help you in the best way possible. And on top of that absolutely beautiful

• C

  Cristian Gerardo
  5

  Amazing service always friendly and fast specially diana, dulce, and andrea. manager Diana is amazing no one like her super friendly and always very attentive and willing to go out of her way to help out anyone in need.They also have a great refer a friend program just for Sendíng people over. They offer up to $100 biggest referral payout compare to other loan companies. you could probably pay off your loan just by the referral payouts you receive. Definitely recommend this loan service center best there is out there

• V

  Vivian Lowe
  1

  This place doesn't even rate one star...I have been coming here for years and have seen the decline in Customer service. Yesterday, March 27th, 2017, I personally experienced the WORST customer service ever! I didnt get a name because she didnt have a name tag. The young lady was incredibly rude and refused to give me proper service when I went to retrieve $ that had been sent to me via Western Union. She asked me what the $ was for and I replied that I didnt think that was any of Check Smart's concern. What the money is for is my personal business. She replied that I had given her an invalid answer and refused to give me my $. When I called Westen Union Corporate to ask if their agents are suppose to ask what the funds are for, they replied, definitely NOT! Ill never go back to this awful place again. I can't describe how rude these young ladies were to me and I was the only customer in the place. I was able to retrieve my money with another Western Union agent that was NOT Check smart without any problems nor was I asked what my $ was for!!

• A

  Alex C
  5

  A girl named Dulce helped me, She was very nice and very professional, she knows what she is doing and it seems they all are willing to help. Thanks to Dulce for your help and thanks for sharing your opinion about the mundial 😉

• j

  jrock10616 Az
  2

  Will they give you a loan? Yes it is very high interest got 500 went in paid 450 of it balance was 117 two days later they took 137 out of bank. Two weeks after that called me saying payment was due has to go into store(far) to resolve after n hour. Paid off have receipt this morning guess what 31.72 taken from my checking time to go down and argue again followed by a BBB complaint

• W

  William Malacopa
  5

  Excellent customer service provided for Adela She is so helpful and friendly She always provided quick service with a huge smile, She really deserved a big raise

• J

  Juana H McCray
  5

  Best place to cash a Check Nef, Raul and Diana are very professional and Nice people they also have other products. Very recommended. :)

  Response from the owner

  Thank you for your feedback! Your shared comments are appreciated. If there is anything else we can do to make your experience better, please let us know. Thanks again for choosing CheckSmart!