Checkmate E Main St, Ventura

Checkmate Reviews

• E

  Eduardo Castro
  5

  I walked in to receive a money transfer. I was greeted by a young, vibrant, woman with an amazing personality! She is very friendly, professional, and felt so welcomed! She finished my transactions with an added money order with swiftness. I’ll be back for sure with this wonderful experience and definitely recommend this place to my friends. Free Marketing, right?! Ty Sandra, I know you will grow with any company .

  Response from the owner

  Hi Eduardo, thank you so much for your 5 star rating and review!

• A

  Andrea Alfaro (Andrea4ea)
  4

  Great location right off the freeway at the Main offramp. No men working that I have ever seen. The tellers are very polite and smart and quick. In and out wich I grateful for. Keep up the good work!

• D

  Daniel Palmquist
  1

  I went to cash a small business check made out to "cash", the check was printed and had all the contact information of the business. The lady who helped me was very short and rude with me, zero customer service. Instead of calling the company to verify my information (that indeed it was intended for me, the name on the ID) she tried to call her manager, who didn't answer, on a late Friday afternoon. I took this same check straight to another check cashing place (Western Union) and they were super friendly, and straight away called the business on the check, with no issue or no need to 'call a manager'. The staff member here at around 4pm on a Friday was so rude to me even if she did cash the check I wouldn't go back.

  Response from the owner

  Hello, thank you for taking the time to let us know about your recent experience at our branch; we apologize for the frustration you experienced. We appreciate your business, and it is our goal to exceed the expectations of every customer and it didn't sound like that happened during your visit. Unfortunately, we cannot cash checks made out to “cash”. We hope you'll give us an opportunity to assist you in the future.

• R

  Richard Sampson
  5

  I've used their services several times a year for more than a few years and staff has always been helpful and pleasant. Highly recommend this branch.

• V

  Vallerie Westrick
  1

  Not good for mental health. There careless with your life they double charged me and denied it..after long hours I fixed it with no help from them no recommend

  Response from the owner

  Hi, we apologize for your experience and would like to ask you to contact us at [email protected] or call (866) 722-2274 so that we can discuss further. We look forward to helping you in the future.

• M

  Marie Wilburn
  5

  Staff is very pleasant always friendly. Their are no long waiting in line. staff Is quick and takes care of your business In a timely matter 😊

  Response from the owner

  Thank you so much for taking them time to write us such a nice review! You are a valued customer and we appreciate your business. Have a great day!