Check `n Go Arlington Rd, Jacksonville

Check `n Go Reviews

• r

  red head
  5

  Brandy is a great person i love her customer service. Thank you so much

  Response from the owner

  Awesome!! We are excited to hear that our staff was wonderful. It makes us happy that the process was easy for you and looking forward to your next visit.

• J

  Jose Martinez
  1

  Horrible customer service I will never cut a customer conversation... Not helpful at all. I call today to ask for help and Ms Brandy was rude and she hang of the phone in my face. I work in customer service and I will never will do that to any customer regarless what it is. Over 5 years with check and go and I never have this experience before. At this point Im looking to go with somebody else. Hope you guys dont pass or have this experinces when you go to this store. Store #777 on Arlington Rd. They have the money for my loan since Friday 12/17 and my loan still open because Manager dont want to clear my loan. I know she have the power to do that but she dont want to because she dont want to help or be helpfull. Other stuff happened but I will keep that on me. The best thing that God made is one day behind the other one. Today is me that need help. Later will be other person who needs help. Have a great day. I do 1 star review because Im not able to do a 0 star review

  Response from the owner

  Jose, we’re sorry to hear about your recent experience with us. It's important that our customers are more than satisfied with our services. Your feedback is greatly appreciated, and we will use it to better our process and services.

• N

  Nicole Gilyard
  5

  My experience was great... I went in on my lunch break and was back at work before the time. The rates are reasonable without extreme interest rates. I will definitely use them again...Thanks Kelly!

• E

  E Renee Morris
  5

  Brandy was amazing! She called me after 5 and still told me to come in even though she was closing at 6. I was thinking I would be wasting my time going up there and be disappointed when I left, but that was not the case at all. She helped me with my paperwork, processed the loan, and had me out the door with money in my hand in no time. The best part was not having to wait on them to deposot the money in my checking account and wait on the bank. No, they give you cash that day!! It was great! I will certainly be back again if ever in a bind. Thanks Brandy, for being so awesome and helping me out my bind!

• d

  daruis lamarr
  5

  I walk in customer service was amazing and she help me out a lot thank you

  Response from the owner

  Check ‘n Go is thrilled to hear about how great your experience was. We appreciate your business and will continue to provide exceptional service to our customers.

• D

  Diamond Robinson
  5

  Brandy is the best!!! From the start when I called she was informative and very patient. When I went in she remembered who I was and was very professional yet personable as well. Her level of customer service is excellent my experience here was great. Thanks Brandy 😊

• D

  David Kelly
  5

  Brandy has always been amazing with my GF and I since we've been coming here. When I applied online, she was the CSR who called me about my app, as I was weary about trying loan because I was denied at other places. Once I came in, she was over the top helpful and has always been professional and courteous. I would rate more stars if I could, she is definitely an asset to your company!

• E

  Elizabeth Turner
  5

  Brandy was awesome, she was very nice and helped me in a very quick timely fashion so i was able to get in and out and make it to work on time. She was very professional and made me feel welcomed.

• L

  Laura Williams
  5

  Brandy was caring professional and on point she is what customer service should be about! Thank you check n go on Arlington and thank you MRS. BRANDY you rock!

• J

  Jarrodd Williams
  5

  Brandy Is Very Professional ! She’s caring and also quick and gets you in and out fast!! She Great!!