Check Into Cash Hacienda Dr, Vista

Check Into Cash Reviews

• K

  Katherine “Kathy” Farr
  1

  Rating is 0 stars because of how super rude the girl at counter was to my husband. He asked what the rate to cash our check was and she responded "its on the board" without even looking at him...she was disrespectful and looked down her nose at us when he asked again..took my check elsewhere.

  Response from the owner

  Thank you for the Review. We invite you to contact our Customer Service team at 1-855-920-9800 with any further comments, concerns, or suggestions you wish to share.

• E

  Edith Akello
  1

  The worst experience so far! They waste your time without communicating what they need. I spent 2 hours waiting. Learn to communicate instead of doing things in silence and wasting time!! Time is money!!

  Response from the owner

  At Check Into Cash, we take your feedback and concerns seriously and make every effort to address them. Please contact us at 1-800-504-9101 or [email protected] to ensure your concern is taken care of. Thanks, and we appreciate your business.

• E

  Erica Espinoza
  5

  1st time customer didn't know what to expect. The store's appearance was clean and the staff was welcoming. Store manager explained process with detail making the transaction smooth and easy. It never feels good to borrow money, but she supported my action and assured that confidentiality is her priority.

  Response from the owner

  Thank you for your support and placing your confidence in us. Your business is much appreciated, and we’ll do our very best to continue meeting your financial needs. Thank you!

• L

  Lily Ramos
  5

  Susie is AMAZING ! She is always available to help anyone at any given time. She's very professional and super friendly. She goes above and beyond to help her customers. She will work around our schedules, if needed. She's always available to answer any questions. She's always smiling and has a very positive attitude. I highly recommend visiting the Vista Check Into Cash 😊

  Response from the owner

  Thank you for your support and placing your confidence in us. Your business is much appreciated, and we’ll do our very best to continue meeting your financial needs. Thank you!

• D

  David Schwartz
  3

  On a weekday I wouldn't expect a business - especially in finances to be closed in the middle of the day....so off to another local business that is hopefully open on a Wednesday at 2:53 p.m. I usually give 5-star reviews so this is a departure from my Norm

  Response from the owner

  At Check Into Cash, we take your feedback and concerns seriously and make every effort to address them. Please contact us at 1-800-504-9101 or [email protected] to ensure your concern is taken care of. Thanks, and we appreciate your business.

• E

  Ed Lopez
  5

  Suzie is always a pleasure seeing her. She’s very professional and respectful when doing what she does best. It’s great to know, someone like her takes care of everybody’s needs. Thanks suzie for working hard and understanding through these bad times. It’s always a pleasure to see you. My respect goes out to you and your fam. Thanx suzie

  Response from the owner

  Thank you for your feedback Ed! It’s what keeps us improving. Your continued trust in our services and suggestions are a vital part of our growth. And for that, we are grateful. We look forward to serving you for years to come.

• A

  Andrew Ghani
  5

  Suzie and the team here are AMAZING. they will take care of you no matter your circumstances and work with you and your schedule as well. They are a shop that actually cares about their customers/people!

  Response from the owner

  Thank you for your support and placing your confidence in us. Your business is much appreciated, and we’ll do our very best to continue meeting your financial needs. Thank you!

• S

  Steve Rivera
  1

  I had a loan from 2 weeks before my next payday. I apparently was called before the date I was even due and didn't return their call because I did not recognize the number (even knowing my due date 2/28/20) and because I didn't respond to their call, I was deposited the night before. I called the day I was due to make my payment, but found out I was already deposited (which went through my account and was told by a member of your store that they would not know if it went through or not until 7 days). I was told they do a hard credit check, but it typically doesn't show on your credit score, but it did (after they said it doesn't typically happen). Kenia helped me and was awesome. But because I didn't know that I was to be in direct contact after signing an agreement on my due date, I was still deposited. Shouldn't your company confirm that "We are going to call you and you must confirm payment to an associate. If not, we will deposit you beforehand? Just letting you know how our company works" It's just simple communication. I HIGHLY doubt I would even consider EVER doing business with this scam.

  Response from the owner

  Thank you for sharing your feedback. We apologize for the troubles and frustration you experienced, and your feedback will help us resolve the problem and avoid it in the future. We would love to talk to you further about your experience and encourage you to call us at 1-800-504-9101 with any questions you may have.

• P

  Paula Bortz
  5

  Today I had the pleasure of visiting two of their locations, first in Oceanside and then the one in Vista. I needed to cash two checks and my experience was great. Both of the ladies that assisted me were super helpful and friendly! I'll definitely be back for all of my check cashing needs. Top notch customer service!

• A

  Athena Nic
  1

  3 months in a row ive used my card to get a money order. Today the girl, said the money order is cash only. She said theyve never done card. That's a straight up lie!! Bad service today and a bold face lie to a customer's face.

  Response from the owner

  Athena, thank you for reaching out to us. At Check Into Cash we take customer service very seriously. Your experience is not the one we want or intend to provide. The representative would be correct in stating that money orders have to be cash only. The system does not let us register payment with anything other than cash. If you have any further questions regarding this, or to make a formal complaint, please contact us at 1-800-504-9101.