Check Into Cash E 70th St, Shreveport

Check Into Cash Reviews

• S

  Scott Marlowe
  1

  Tried to sell a gift card. The clerk told me to scratch the pin off. I did. Then she tells me I need two forms of I D. A state issued driver license is not sufficient. I had a paper insurance card which is expired but I have the updated electronic version in my email. I opened it but she would not even look at it. I was going 2 minutes away to print it since she would not allow me to email it to her so she could print it, but she would not wait. It was closing time! I am stuck with a giftcard with the pin scratched. Thanks a lot Check Into Cash. Good looking out for your customers. On top of everything, she was just rude.

  Response from the owner

  At Check Into Cash, we take your feedback and concerns seriously and make every effort to address them. Please feel free to contact us directly at 1-877-577-7977 or email [email protected]. Thanks, and we appreciate your business!

• C

  Clay Fuller
  1

  I don’t even think I should give them a star, because they are rude. I did my loan online, and yes it was deposited in my bank account, but when I lost my job and I explained to them what happened the comments from the customer service line says “That’s not my problem, suggest you find a way to get money” nd them hung up on me. Excuse me?? Is this how they treat customers. I have my last payroll coming in from my employer and I did a settlement offer, and I was informed from Casey Chambers “ You are not allowed to do a settlement” Is this seriously how they treat there customers?? They are rude, inconsiderate people. Once I get this loan paid off with them I will never do business with them. Rude, inconsiderate, back stabbing people is exactly what they are.

  Response from the owner

  I am so sorry for the experience you had and the service you received. At Check Into Cash we take customer service very seriously. Your experience is not the one we want or intend to provide. I have forwarded your complaint to the appropriate parties. Thank you so much for your feedback and business.

• D

  Dustin White
  1

  Terrible. Waited for an hour to cash a check because it had to be "approved" then didnt have the decency to tell me while im sitting down. Had to get up and go to the counter and remind her to check on the status of it and says "oh it was declined due to it being a high risk check". What? The check is from a lady that i mow grass for and has over 14k in the account. Thats fine, went to my bank and deposited it with no problem. Your loss. I was stupid to go there and pay $16 to cash it anyway.

• R

  Ruben S
  1

  I go to cash my check and they don't have enough cash on site so they say they will have to put some on a card. Which was fine because they said wal mart wouldn't charge me.. ya because then they charged me $5.95...sooo because you don't have enough cash I have to pay for it? And she just says "yupe" when I ask the worker the same question. Maybe checks into cash should keep enough cash on site for people to cash their checks? I already have to pay $18.00 to cash my actual check. Bad service I won't be coming back.