Check City N 500 W, Provo

Check City Reviews

• B

  Bel Eza
  1

  The people that work here are nice, but sadly need a bit more of training when it comes to ask for personal information. You should NOT ask someone to say out loud their SSN# it was the weirdest thing ever. Give the person the form, and ask the person to write down their own info. Honestly, it felt so uncomfortable. And the same thing when saying if someone was approved or not. They make the whole situation so embarrassing because everyone around can hear. One word: TERRIBLE

• G

  Gabriieliithah Saavedra
  5

  Loyal customer of the Provo location since 2010, very professional, responsive when contacted, and always a friendly smile from each employee from the moment you walk in. If they cannot help you, they are efficient in letting you know and at times even pointing you in the right direction, very satisfied with the Tax services provided, and I`ll keep coming back each year! Keep up the great work!

  Response from the owner

  Hello Gabriieliithah, Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we have continued to meet those high expectations with you again.

• S

  Shaun Watson
  1

  I deposited my first Western Union check here, because i didn't know another place i could take these checks to. The amount was - $900.00 What I received - $839.23 The fee to cash this check is outrageously grotesque, I will not be using their services again.

  Response from the owner

  Hi Shaun. We appreciate your feedback. The Western Union fees you mentioned in your comment do not reflect our current store fees and we would like to discuss this further with you to make any clarifications or corrections needed. Please contact our store so we can help resolve this issue quickly for you. Our store number is (801) 373-7171.

• n

  naydelin munoz
  5

  This place never disappoints me! I been doing my taxes here for a while and they always treat me with respect, they always receive you with a big smile! And they will answer any questions you might have!

  Response from the owner

  Hello Naydelin, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We are so happy to hear you always receive a warm welcome and we are happy to help with taxes and any other services we offer respectfully and as easily as possible. Thank you again for sharing your feedback with us.

• D

  David Sharik
  5

  Everyone gets into an emergency money problem every once in a while. The employees at the Provo location have been helpful and kind. My wife and I have come back again and again when these problems occur because the customer service has consistently been great.

• L

  Lando Damon
  4

  I was headed out of town on a trip. I need some extra cash "just in case". Friendly staff in Provo helped me feel at ease with approval from Check City. I filled out paperwork (current info, employment, and refers.). With in minutes I was out the door with cash in hand. Thanks Provo Check City & Thanks to Jessica for explaining everything.

• J

  Jeremy Christensen
  5

  I love Check city they are so good to my wife Corinne Christensen and she has loved being there for over 10 years we go into the Provo office and they are always so nice and warm welcoming there

• o

  orlinda todachinie
  5

  Great customer service and flexible. I am always treated with respect and great care. The management at this location are always professional and nice.

• S

  Steve Sumsion
  1

  I personally visited Check City two years ago and emailed corporate to resolve a $1k fraudulent check. Management assured me that the issue was resolved. Today's mail presents otherwise. Stuck in an electronic quagmire of Check City's admin.

• J

  Jenetta Woltjen
  5

  I was so happy that this location is open on Sundays! It made making my payment so much easier. Staff are friendly and helpful.