Check City E Washington Blvd, Ogden

Check City Reviews

• M

  Michele Wixom
  5

  Yes I came in on a Monday after work at the location on 12th st and Washington within five minutes the store flooded with many customers the to customers particularly were very impatient because she was on the phone with another check city or somebody wanted to cash a check but it was business you could tell I even offered to go outside and call the corporate office to try to get somebody in here to help her because people were being rude but unfortunately I was not successful at that however when she came to help me at the register I could not believe her demeanor how patient and kind and thorough she was if there were more cashiers in the world like that the world would be a better place I was just very very impressed I have never seen in my 60 years of living anyone with that kind of patients but yet very experienced thank you check city for all you’ve done for me. But more so thank you YEIMIthe teller four her patients she deserves a raise and a 10

  Response from the owner

  Hello Michele, thank you for taking the time to share this positive rating! We will make sure to share this with Yeimi and the store team to let them know to keep up the amazing work and hope you'll stop by again soon.

• D

  David W9819
  5

  Elsy V. in Collections has been very helpful and patient with me to reduce my bi-weekly payment to an amount that works well with my budget. I am a disabled senior who suffers from chronic pain as well as chronic asthma, and there are some days I'm unable to work because of illness. Elsy was very understanding of my situation, and I really appreciate her being accommodating of my needs and reducing my loan payment to an amount I can afford.

  Response from the owner

  Hello David, we are grateful that you took the time out to leave us a review. Elsy will be thrilled to receive such great rating, thank you.

• H

  Heidi Smith
  5

  5 stars to all the folks at Check City on 12th St. I have used another loan place in the past and felt awkward. Check City makes you feel like your important and they show you how much they appreciate my business. They are kind, professional and that is important. Thanks for your help Check City. You guys rock!

  Response from the owner

  Hello Heidi, thank you for the kind rating. We take pride in knowing our customers are happy with their store experience. We're happy that you're happy, and we're looking forward to your next visit!

• L

  Lisa Apadaca
  5

  I have been treated with respect and the employees at your location are polite and fast

  Response from the owner

  Hello Lisa, we are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

• B

  BJ Searle
  5

  The Staff and store manager are super friendly, and always smiling and professional. They actually make an attempt to speak to you beyond "hi" and "welcome"

  Response from the owner

  On behalf of the whole store team, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoy your experiences in store and we really appreciate you being a customer and helping to share the word about us.

• E

  Earl VanWinkle
  5

  I go there every week to cash my check and the staff is always in a great mood and friendly, you just can't find that anymore.

  Response from the owner

  Hello Earl, thank you for taking the time to provide a rating. Your opinion, especially as a longtime customer, is valued greatly and it helps us maintain an excellent standard of service to our customers. We will share this with the store team to let them know to keep up the amazing work.

• P

  Phillip Thompson
  4

  (Updated as the store has contacted back about the events and has resolved with me what had happened and how they will correct it) I have never had a bad experience with check city untill this week. My loan payment was due on the 7th. When I realized I could re-finance and lower my payment. I chose to. The employee I spoke to that day told me since I had done so that payment on the 7th would not be due. Payment for the loan had deducted from my account. The only solution that was available to get back what was paid was to re finance in an attempt to be able to add 127 the ammount of the payment of the loan. The manager at the other store was only able to approve 87. So from being told that I had no payment due. I lost $49. If the manager of the store reads this I want the owner of the store to contact me about this. I'm still waiting on contact.

• C

  Christina Miller
  3

  It’s a nice clean place the staff is helpful they cashed my check I didn’t like the 15 dollars it cost to cash it .

  Response from the owner

  Hello Christina, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.

• J

  Josie Phillips
  5

  This would be my rating for Layton, Utah Check City, but it's not an option on the list provided. I've never used any other store as I live in Layton. The staff in LAYTON are very friendly and most helpful. I've been a long time customer and they've always been great.

• N

  Nancy Heath
  5

  The tellers are always very polite. If they only have one window open and a person gets in line they immediately open another window to accommodate, if a handycap person is coming in they will help them with the door and chair. They are very knowledgeable regarding their services. The store I was rating is on State Street and 2150 South in Salt Lake City.