Central Bank W 9th St, Lawrence

Central Bank Reviews

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  Paisley Labelle
  5

  I have always worked with this Central Bank of the Midwest out of all the ones in Lawrence. I always have positive interactions with the staff at this one. Today, Seth helped me with my account. He was very friendly and welcoming! When someone is handling your finances you want them to make you feel comfortable which he went out of his way to do. Seth made sure I understood every step of the way!

  Response from the owner

  Paisley, we are excited to hear this! Glad our team is providing you with a legendary experience! Please let us know if there is anything else we can do to assist with your banking needs. :)

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  James Thornsbury
  5

  I have been banking here for many years and would never think of leaving. The staff here on 9th and Kentucky go above and beyond for their customers. Especially Tyler Ring and the branch manager Lynn!!! Thank you for all you do!!! If you are not banking with Central Bank of the Midwest, your missing out.

  Response from the owner

  James, thank you so much for leaving this review! We are thrilled to hear this. Thanks for trusting us as your banking partner. :)

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  Shane Lavalette
  5

  When presented with a challenging US Coast Guard contract to build Ice Rescue airboats, Central Bank of the Midwest was the only bank out of over 15+ local and regional banks to step up to the plate. The entire team there was an absolute pleasure to work with and those relationships that were built will forever be apart of our business. They treated me and my company like family, understood the lending needs we required and when presented with challenges they were always quick to be apart of the solution. So much so that we moved our Personal banking from BOA to Central after nearly 20years of banking. I've never come across a team so eager to help. They've solidified my business for years to come and would highly recommend them to any business needing funding, or any individual looking for a great bank that treats you like family from the second they pick up the phone or you walk through their doors. Tim Metz, Twila Baker, Adam Holmes, Doug Gaston, Gina Baun and the entire Central Bank Team have been AMAZING!

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  Christina Taylor
  5

  The drive thru duo make my daily trip there more memorable. Even though I'm not always excited about bad news they give me they still do it with a bit of humor. When I asked for a calendar I was very upset about the banks decision not to continue with this yearly tradition but the guys went above and beyond to make sure that I had not one but two calendars for next year :-) Awesome job guys!

  Response from the owner

  So glad to hear this Christina. Thank you trusting us as your banking partner.

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  Josh Stein
  5

  Was at the drive through to withdraw Christmas money for the holidays. Tyler and Jon were friendly, professional, and provided impeccable customer service. I have been a long time customer of the bank, and it is employees like these gentlemen that keep me coming back.

  Response from the owner

  So nice to learn this Josh. Thanks so much for your kind review and for trusting us as your banking partner. :)

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  Shayne Hauserman
  5

  Had a lovely experience at the Central Bank of the Midwest today. Anne was of immaculate service and was extremely thorough. When we inevitably go back, I hope she will be there to assist again!! All in all an awesome bank if you are looking for one. Everyone there is very kind and helpful. They have options for anyone and everyone.

  Response from the owner

  Shayne, thank you so much for the review. We are thrilled to hear our team provided you with a legendary experience. Thanks for trusting us as your banking partner. Please let us know if there is anything we can do to assist you further. :)

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  Sam's Mobile Locksmithing Service llc.
  5

  Real professional!! Real Friendly ladies!! Really good job at this branch!!! They are awesome!! I enjoy doing business with this particular branch because of the strong leadership!! keep up the great work Central Bank or 9th St!! 👌🏽

  Response from the owner

  So happy to hear this! Thank you so much for the review and for letting us know about your experiences. :)

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  D Cooper
  5

  John and Tyler make the drive-through experience so easy and I’m glad to see them every time I come in. They truly make the monotonous task of banking an extremely pleasant one. And so helpful and knowledgeable

  Response from the owner

  D Cooper, thanks so much for the review and for trusting us as your banking partner.

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  Cass Fraga
  5

  Tyler & John are always the most amazing drive thru bank tellers ever. Always making me laugh and even when there’s a wait, make the wait seem pleasant! From business to personal they can handle it all!

  Response from the owner

  Cass, we are so thrilled to hear this! Thanks for trusting us as your banking partner. Please let us know if there is anything else we can do for you. :)

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  Sam Reiter
  5

  Love this Bank really do. Tyler at the drive through is EXEPTIONAL. Fantastic service, no one more trusted then Tyler. Wish I had a photo of Tyler because he looks very trustworthy!

  Response from the owner

  Thanks for the review Sam!