OneMain Financial W 6th St, Lawrence

OneMain Financial Reviews

• C

  Charles Hassinger
  5

  I was efficiently helped by Mr Brooks. He helped quickly and effectively to resolve my problem.

  Response from the owner

  Hi Charles, Thank you for the great review! It was our pleasure to assist you, and we'll look forward to seeing you again. – RP

• T

  Tiffany Cooper
  5

  Fast and so easy! They had most my papers already filled out and ready for me when I got to my appointment. The girls were very nice and helpful.

• J

  Jennifer Hernandez
  4

  The staff was awesome! The process was fast. I do wish the company itself would find a way to lend a little more and provide better interest rates for it's established customers.

• L

  Laura Nash
  1

  I made a payment before the due date, March 14, and sent it to the address indicated on the return envelope. I received a VERY RUDE and harassing phone call today, Saturday, saying the payment was due YESTERDAY, March 22nd and they haven't received it yet. I explained I sent in the addressed envelope. The rude person said they haven't received my payment and DEMANDED that I call my bank to make sure the payment has been processed. When I said it sounds to me like a problem with their loan processing center and they need to talk to THEM about this, I was told that they TOLD me it takes awhile for loans to be processed and I need to mail my payments to THEIR office. I explained I did what I was supposed to do, I didn't get the bill until March 14th, would call my bank Monday ( just to get her to SHUT UP and leave me alone) and she said, VERY RUDELY, that going forward I need to mail my payments to THEIR office. WHY is this MY PROBLEM? The person who set up my loan was VERY NICE and made it easy for me to get a loan. They need to FIRE this employee. If I would have known I would be treated like this, I would have NEVER used them. I'm NOT going to call my bank, I'm FURIOUS and tempted to continue mailing my payments to THEIR payment loan center.

• B

  Beth Maloun
  5

  Have used Onemain for a while now just refinanced some higher interest debt and am savings hundreds each month while paying it off. The process was easy and the staff was friendly and knowledgeable

• T

  Tina Robbins
  5

  The process was quick easy and my loan officer was the best.

• m

  matthew pruitt
  5

  Ashley was wonderful to deal with! Quick, professional and nice! Would recommend to anyone!