Central Bank N Ambassador Dr, Kansas City

Central Bank Reviews

• W

  William Robison
  5

  These guys are frankly awesome. Ive had accounts there for 15+ years. I built a business and used them for business accounts and they always took incredible care of our needs. Regardless of the needs of the client, they have always treated us very well. Just presented a interesting challenge and Cierra made things easy. Great team. We now live over 1000 miles away, yet enjoy having them for our banking needs still.

  Response from the owner

  Thank you so much William! We appreciate you taking the time to leave us this review. We are thrilled to hear our team is providing you with a legendary experience. :)

• L

  Lane Rupard
  5

  Great location. This branch has a wonderful staff. Diana Hall has been my personal bankers for many years. Diana has always been extremely helpful and often goes above and beyond. The teller staff has also been great.

  Response from the owner

  Lane, we are so glad to hear this! Thank you so much for providing this feedback. :)

• M

  Morgan Rempfer
  5

  Best bank experience I’ve had in a long time!! I stopped in in hopes of switching banks and spoke to Rachael - who I highly recommend working with. She was extremely patient, kind, and knowledgeable. Great bank and great service!!

  Response from the owner

  Morgan, we are so glad to hear this! Thank you for leaving this review and for providing this feedback.

• S

  Sarah Lightner
  5

  Went to expecting bare minimum service due to COVID. Cierra and Will were very helpful in all aspects of my new account. 5 stars. Good bye Bank of America!!!

  Response from the owner

  Sarah, we are delighted to hear our team is providing you with a legendary experience! Thank you for leaving this review. Please let us know if there is anything else we can do to assist you.

• S

  Stenno stennis (Stennis)
  2

  Was extremely uncomfortable, elder lady raised her voice at me because I called my supervisor after she suggested that the owner of my checks didn't remember signing the checks had to wait an unnecessary 30 minutes for literally nothing. I almost left without evening cashing my checking. I will never come to this location again.

  Response from the owner

  Hi Jawann, we are sorry to hear about this experience. We would like to learn more about this and see how we can fix this. One of our management team members would like to reach out. Could we give you a call? Thank you.

• M

  Madison Taylor
  5

  Best bank experience I have ever had! I just recently moved to the area and am looking into new banks. Well let me tell you I was not disappointed!!! I spoke to Cierra when I was there and I highly recommend everyone else talk to her. She was extremely professional, kind, and informative.

  Response from the owner

  Thank you so much for the great review, Madison! We are glad to have you as a Central Bank customer.

• M

  Mykeala Robbins
  5

  They helped me get a better account and have been so nice and professional. I always enjoy going in and seeing them.

  Response from the owner

  Mykeala, we are thrilled to hear this! Thank you for leaving this review. Please let us know if there is anything else can do to assist you. :)

• D

  Dina Morley
  4

  Great staff, always friendly. I wish they had later drive thru hours.

  Response from the owner

  Thanks for the review, Dina. We appreciate you taking the time to share with us this feedback.

• J

  Jennifer Dougan
  5

  Central Bank is amazing and Diana at the Boardwalk location is the best personal banker!

  Response from the owner

  Thanks so much Jennifer! We are so glad to hear this! :)

• M

  Marc Fugett
  5

  Platte Valley Bank is a small bank that still treats you like a customer and not an account. I left behind an important piece of paper and went back two weeks later and they kept it because they could tell looking at it that it was important. Only drawback is that because they are small you are charged fees out the wazoo unless you follow all the rules.