Central Bank W Sunshine St, Springfield

Central Bank Reviews

• J

  Jessica Carroll
  5

  I have had the best customer service experience with central bank that I have had in 17 years. I’m grateful that I listened to my daughter and opened an account with them. Specifically Caitlin Villalobos has been most helpful every time I visit.

  Response from the owner

  Jessica, thank you for your review! We love hearing about how wonderful your customer service has been.

• D

  Donald Clark
  5

  Love this bank. Most of my dealings are with the republic branch and they are awesome. Best bank I ever used. I can ask them anything and they are always happy to help. Fast, friendly service. They make me feel like family

  Response from the owner

  Thank you for posting about your positive experience!

• K

  Kristin Lipe
  1

  I rescind any past recommendations to Central Bank of the Ozarks. As a new, local, small business, and also members of this bank for 4 yrs now...to get the run around we received today was appalling. The lack of knowledge of how they run their business was probably the reason for the rude insinuations by the tellers on site at 2 different Central banks, as well as the supervisor on the phone.

  Response from the owner

  Kristin, we are so sorry! Someone is going to try contact you today.

• A

  Aaron P
  1

  I stopped by yesterday afternoon to exchange presorted quarters dimes nickels $30/15/6 I was flat out refused the opportunity to exchange my currency. They said if I don’t have an account they cant exchange. Since when does a bank require an account deposit instead of exchange for legal tender? Seriously? I am disgusted with how this bank ( 2 representatives) flat out denied currency exchange. I actually had an account with them for 17 years. Never will i bank with this bank ever again after thIs incident. Seriously, I'm doing you a favor by giving my coins to help during this “shortage” and the central bank of ozark denied me. So i took my change to mid Missouri and no problem, no questions asked, just accepted with a smile and a thank you. Great people in republic.

  Response from the owner

  Thank you for letting us know about this. Your feedback helps us get better. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.

• B

  Brian Cole
  5

  Small town bank feel with Big bank technology!!! We (commercial and personal) opened several accounts after this location opened up. -- They made a lot of promises and have delivered on each and every one of them. We are very happy with this bank. There are many reasons why we are happy to SWITCHED to this bank. We look forward to a long relationship with them. Every team member I have sat across the desk from, or stood across the counter or even looked at through the drive thru have been quick to say hello to us with a huge smile and ready to help in any way necessary. -- Very proud to be part of the Central Bank of the Ozarks family. They have proved to be who they told they said they were when I walked in the first day. -- Thank you !

• G

  Greg Schneider
  4

  I love this location it's real handy for me they are real nice here I love central bank cause they have ATM in all the Casey's very convenient

  Response from the owner

  Thank you, Greg!

• K

  Katy Jean
  5

  Love this bank!! They are very professional and courteous, they handle even the most stressful situations with a smile and calm demeanor. And the new building is beautiful!

• S

  Scott Shea
  5

  Extremely friendly bank staff. Willing to go the extra mile to help and that is hard to find these days!

  Response from the owner

  Scott, thank you for your kind review. I will be sure to share this with their team.

• J

  Jacob Sullivan
  5

  This bank is so amazing and the staff is so great.