Central Bank N Maguire St, Warrensburg

Central Bank Reviews

• P

  Patrick Finnane
  1

  This bank used to be great and have very friendly workers. As of late the past few times I have gone in, the tellers are very rude and short. It seems customer service and a welcoming atmosphere has completely diminished. I hope this is corrected but I have had multiple persons help me on multiple occasions all with the same outcome. There is a difference between being matter of fact and welcoming and just flat out rude.

  Response from the owner

  Hi Patrick. We are sorry to hear about the experiences you have had with us recently. We hold customer service to a high standard. Would it be ok to have a staff member contact you to discuss your experiences further?

• B

  Brittany Shannon
  5

  Central Bank of Warrensburg is an amazing hometown bank! Their employees have great customer service. They work with you to help resolve any issue you can think of. If they don’t know the answer they’ll find someone who does. They go above and beyond with their customer service to make you feel important and that they car. I’m always welcomed with a smile and a friendly face when I walk in or go through their drive-thru. In the last couple years of banking with them I haven’t had a single complaint. You should try them out too! I’d give them 11/10 stars if that was an option!

• S

  Sherry Swope
  1

  Went to have a name added to my account. It should have been something very simple. Was told that there was only one person in the whole bank who could add a name to an account. Waited over 30 minutes to talk to this one person. Meanwhile other tellers and workers standing around doing nothing. Manager told me that i could come back on monday. Poor customer service for working people who work out of town. What they need to do is train their tellers to help their customers!

• J

  Joey K
  5

  Central Bank of Warrensburg exceeds 5 stars as far as me and my family are concerned. All the employees that work here are professional and kind. Their online banking is easy to follow and the new mobile app is great!

• A

  Ann Gibb Papasifakis
  5

  Always great to work with. When I have problems with my card reader updating they came out and helped me figure everything out. Staff is super knowledgeable!

• J

  Jon Barr
  5

  I absolutely love this bank especially compared to my old bank who charged fees like crazy! I like the customization options you have with accounts and even with the debit cards.

• C

  Candace Bartlett
  1

  Hateful,unprofessional, and never willing to go above and beyond for customers. If your affiliated with another central bank you will have issues with this bank nonstop. Its horrible customer service.

• S

  S B
  5

  Can't get a real person on phone. Automated message non stop says push parties extension or stay on phone. Tried three times ten min each. Why can't a real person just pick up the phone

• C

  Carol McMurphy
  5

  We have been banking at Central Bank for years and we have always had a great experience.

• C

  Christine Millstead
  5

  I live this bank. Friendly, helpful and it feels great to be known by name when I go in.