Central Bank Wornall Rd, Kansas City

Central Bank Reviews

• S

  Shakea Roper
  1

  I wrote out the details of my experience here this last week. However, it was too long for this review box. Well, there is more than one way to get things done, as my story also highlights. Attached two images if you want the details. My experience was very unacceptable. Happy reading America!

  Response from the owner

  Shakea, we are sorry to hear about this. Someone from our management team would like to learn more about your experience. Would you please email [email protected] and provide your phone number so someone can follow up with you directly? Thank you.

• L

  Lee Jones
  5

  Loved the experience here. Ivan Sanchez was the best! Went out of his way to help me. Would highly recommend this location.

  Response from the owner

  So great to hear this. Thanks for the review, Lee!

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  Zander N
  5

  Went in to set up an account today. Ivan made it simple and quick set me up and sent me out with a smile

  Response from the owner

  Thank you so much Zander! :)

• S

  Sonnyboy Hicks
  1

  Some of the worst customer service I have had there in long time, new management is not customer friendly.

  Response from the owner

  We are sorry to hear this. We'd like to learn more about this experience. Would it be OK if someone from the management team reach out? Thanks.

• M

  Mahmoudreza Norouzi
  1

  ATM is always out of cash, Had to go to drive through to withdraw some cash, took 15 minutes

  Response from the owner

  Mahmoudreza, we are sorry to hear about this. Someone from our management team would like to follow up to learn more about your experience. Would you please email [email protected] your phone number so we can reach out to you directly? Thank you.

• S

  Sasha Minx
  3

  Small bank that offers big customer service.

  Response from the owner

  Thanks so much for your review, Sasha! We are glad to hear our team is providing you with a legendary customer service. :)

• A

  Andrew Mullins
  5

  I never cease to be amazed at the wonderful job William and Luis do for us. Central Bank purchased our previous bank (Bank Liberty) so we were pulled into Central Bank automatically. However, it has been a delightful experience largely due to the manager at this location (William Anthony) and Luis Ramos. These guys are ON TOP of everything. Communications are replied to expediently, assistance is offered whenever needed and they are above and beyond professional. I even went so far as to open my 2nd business account there this week. VERY pleased. Thank you guys!

• K

  Kathi Fern
  5

  I started with Central Bank of the Midwest as a Commercial customer through my job. It wasn't long before I moved my personal accounts to the bank because of the Customer Service I was receiving. What a nice change to be appreciated and respected as a customer. Mark and his team treat every customer in this same friendly style. I have visited 3 other Central Bank of the Midwest locations and found them all to consistently give great Customer Service!

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  Kc Dale
  1

  Wish I could have gave this bank no stars but that was not a option.. WARNING!!!!!!!!!! This bank should never be a option, not even your last option, no one should be that desperate. My personal opinion is this, go to MAZUMA, COMMUNITY AMERICA, NAVY FEDERAL CU, hell go to arvest, b of a, us bank etc, it really don’t matter just don’t use this bank or branch for none of your banking needs. FYI - I am not a disgruntle employee or customer either- CARRY ON!!!!!!!!!!!!!

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  Kyla Cherry
  5

  I visited Central Bank on Wornall Road a few weeks after my husband and I had moved to Kansas City. We had been banking at Central bank of Warrensburg needed to switch our accounts. Mark was very helpful and the entire staff had great service. We are happy to bank with them.