OneMain Financial W 103rd St, Kansas City

OneMain Financial Reviews

• E

  Evan Hicks
  1

  They'll offer a pay off and not send it through. Then they want to call you a liar in return. Missouri Attorney General is being contacted over business practices. Another year has passed and they're still hounding me over their failures. the store manager skeet is very rude and threstening

  Response from the owner

  Please email: [email protected] and include your full name, phone number and zip code so a customer care team member can reach out to you. - CK

• D

  DAVRON AZAM
  5

  It seems smooth for beginning, hope we will go together all the way OneMain! Carla you the solid Rock!

  Response from the owner

  Hi Davron, Thank you for the great review! It was our pleasure to assist you. – RP

• N

  Nickie Belle
  1

  They were recommended to me via Credit Karma based on my credit. The interest rates were pretty high so I initially didn't want to apply. After a couple of days, I applied on their website. They supposedly checked my credit and told me that I was approved. I received a call and got an email explaining the next steps of this process and how excited they were to work with me. I was instructed to set up my online account and submit all of my documents. I did. I didn't hear anything from anyone after that. I had to check my useless online account to find out that I was NOT approved. I called to see why I was suddenly denied, but couldn't get an answer. My documents reflected the same information that I submitted on the "approved" application and also told the lady over the phone. My car is worth a lot more than the loan amount and interest. The "false hope" and cease of communication afterward is why I gave them one star. Maybe this was a good thing.

• R

  RaFaell McDaniel
  5

  Chelsea was GREAT!!! She did EVERYTHING Ashe could to get me approved. She returned my call. You cant rush these processes but when you have someone in your corner, it’s all worth it in the end. Big ol high five.

• M

  Mikey Boyee Herrod
  5

  I really had an incredible lending experience. They do cater options available for your budget, as well as exact monthly payment. A great debt consolidation option that I picked over several other companies. I am truly very happy. -Michael

• D

  Doris Smith
  5

  My loan officer, Chelsea Hodge, was very pleasant and efficient. She was mindful of my time which is important to me at this phase of my life. This made my experience not as stressful as I thought it would. Be KUDOS to this team! Doris Smith

• R

  Rochelle Walker
  1

  It amazes me that these companies can call when the payment is past due but can't seem to get their IT departments together to fix a problem they are having. I have been waiting since October 15, 2019 for them to tell me why my payments are not posting to show on my account summary page. A call again to the branch office indicated that there was nothing that they can do. What happened to fixing things so the customer knows where they stand!

• R

  Ronyta Johnson
  5

  I strongly recommend them to anyone seeking a loan. They are professional, attentive to your needs and work expeditiously to provide what you need. They really are the best!! Thanks Mr. Skeeter!!!

  Response from the owner

  Hi Ronyta, We appreciate you taking the time to leave us a review and are glad to hear about your experience! Best wishes -JS

• S

  Sandra Weston
  1

  I see others have had the same experience. You get pre-approved for a good amount. Everything gets checked out. Then when you bring in your paperwork as a formality to finalize poo fizzle time!! All to be told you do not get anything. Anything at all. Somehow someway there is a huge systemic failure between pre-approval and finalizing. I went to the one in Overland Park, KS.

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  balloonchick2k
  5

  Chelsea handled my loan perfectly. Very professional and efficient. I've been w this company for years and highly recommend the.