Cathay Bank Reviews
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Jason H1Very patronizing customer service. My bank puts a 10 day hold on all Cathy bank checks (wonder why?...) and they don't like to cash their own checks, lose-lose dealing with them. It's a 10 minute 'sales pitch' to the teller and about 3 managers every time, having to explain multiple times why I don't want to 'just open an account with us' so they can charge me fees. I avoid dealing with this bank, at any level, at all costs.
Response from the ownerThank you for taking the time to share information about your recent experience with us. We regret to learn our service did not meet your expectations. At Cathay Bank, we are always striving to improve our customer service. Please give us an opportunity to learn more by contacting us at 1-800-9CATHAY (1-800-922-8429), or via www.cathaybank.com/Contact-Us.
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Hong Li5I walked in to Cathay bank on last Saturday before they close , Ms. SuMei lin was a very professional banker . I was very pleased with my visit and satisfied ! However , there was a lady seems to be the manager on the phone so loudly with the client , I wish they could speak on the phone more privately .and quietly to consider other customers who around them .
Response from the ownerThank you for taking the time to share your recent experience. We are happy to hear about your pleasant experience with us. We continually strive to provide excellent customer service. Thank you for choosing Cathay Bank for your banking needs. We look forward to serving you in more ways in the future.
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David Rhodes5Very good Banking services. They are consciences and take the time to understand business needs AND all with a great welcoming spirit!
Response from the ownerThank you for taking the time to share your recent experience. We are happy to hear about your pleasant experience with us. We continually strive to provide excellent customer service. Thank you for choosing Cathay Bank for your banking needs. We look forward to serving you in more ways in the future.
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FAQs
1. What Can I Do to Reach Cathay Bank?
You can reach out to them on the phone number (949) 551-1991. You may also check out their website and submit your information.3. How Can I Take Out A Loan at Cathay Bank?
Simply submit your information on their website. If you feel like learning about other possible solutions, take a look at instant installment loans provided through a popular loan platform.5. What Should I Do if I Cannot Pay Back My Loan?
Reach the Lender and work out favorable terms for both parties in advance. You should know, however, if it"s a title loan, the vehicle will be kept by the lender when you default.
2. Where Is Cathay Bank? How to Go to Its Store?
The address of Cathay Bank is 5351 University Dr, Irvine, CA 92612. Open the map app on your phone to find the fastest route.4. Is Cathay Bank an Agency or a Lender?
Cathay Bank is a Bank that has various financial services to offer. Check out our platform to learn about various types of loans including bad credit personal loans.6. Can I Get a Loan From Cathay Bank With A Bad Credit Score?
Yes, you can. But carefully go through the offers as there can be unfair conditions when it comes to bad credit loans.