CarHop Auto Sales & Finance Se 14th St, Des Moines

CarHop Auto Sales & Finance Reviews

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  Edward Faison
  5

  I Thank Christy W. For Helping Me Alot Of Times When I Have Been Struggling And Have Shorted With My Jobs Since I Have Been Dealing With Alot Of Stuff Right During These Times She Is Very Helpful And Is Understanding And Tries To Work With You So That You Can Get Yourself Back On Track Thank You!

  Response from the owner

  Hi Edward - Thanks for sharing your great CarHop story. Making you happy makes us happy! You can always count on Christy at CarHop of Des Moines.

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  Darion M.
  1

  I brought a 2008 Pontiac Grand Prix and it’s been nothing but trouble. The power steering pump failed 4 times already and I’ve been bring it to the same shop that is warrantied under carhop already replaced it three times but it’s still having the same problem.

  Response from the owner

  Hi Darion - Thank you for taking the time to send your feedback. We take customer satisfaction very seriously and we would like to research your situation to make sure we are doing all we can for you. Please send your contact information to us at [email protected] and a helpline representative will call you within 24 business hours. Thank you for your time.

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  Connor Hayes
  5

  Mike did a great job and was very transparent! If you don’t have a large down payment or the best credit, I’d highly recommend CarHop!

  Response from the owner

  Hi Connor - Thanks for sharing your great CarHop experience. We enjoyed helping you find a vehicle that fits your needs. Congrats on your new vehicle and thanks for your business!

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  Taylor Dixon
  5

  I got my car almost 2 years ago. I had no credit or co signer. Recently I have fallen on hard times and they worked with me to push a payment off to the end of my contract. I couldn't be more grateful. I defiantly reccomend!

  Response from the owner

  Thanks for the review, Taylor. We appreciate you choosing CarHop!

• 2

  2VALID TV
  5

  Awesome experience first time financing Noah made me feel very comfortable explained everything for my best understanding great guy made everything easy and handled himself well when an angry costumer came in screaming at him about not accepting cash payments overall I’m happy with my purchase and I’m rolling again thanks to Noah at CARHOP

  Response from the owner

  Thanks for sharing your great CarHop story. Noah is a consummate professional and one of the absolute best. Congrats on finding the right vehicle and thank you for being a CarHop customer! - CarHop of Des Moines

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  Erik furrey
  1

  I had a car that was breaking down and it was like a game of catch with their mechanics until the car had fully broke down and I couldnt drive it so I sent it back and the company came after me for returning a lemon. Still paying even though it took place 7 years ago

  Response from the owner

  Hi there- Thank you for taking the time to send your feedback. We would love to speak with you. If you would like to discuss further, please email [email protected] with your contact info and someone will respond to you within 24 business hours. Thanks, CarHop.

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  Bj Johnson
  5

  Went to carhop saterday 2/18/18, and got approved for a vehicle. James and Ursula we're great. They got the approval done quickly. Bought a Black Grand Am GT The whole process was less than 2 hrs. James and Ursula do work hard to get customers approved. Anyone that has credit issues and need a vehicle, GO TO CARHOP, & See James and Ursula.

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  Dessirea Fulton
  5

  Was such a great place. Everybody was so nice and helpful. Mike Kelley sold me my 2016 Nissan Rogue. Loved the experience I had. Definitely would recommend going here!

  Response from the owner

  Hi Dessirea - We enjoyed helping you find a vehicle that fits your needs. Congrats on your new vehicle and thanks for your business!

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  William Zanders
  4

  I went to a close competitor car lot and was given the run around about my financing options. After leaving jd buyrider i called and spoke with Taylor at carhop. He told me to walk up and lets see what he could do for me. With what i could afford as a down payment and what i could be financed for, I left a happy camper and to know that in a short amount of time my credit score will become higher ans better opening the door for greater opportunities. Thank you Taylor and Dave for helping me get into a great car!

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  Bailey Boettcher
  1

  The staff was very rude and made the experience horrible for us. We decided to not get a vehicle from here because we don't want people like them to finance us. They made us feel like we only had one option, and made us test drive before we even got to look at all of our options. Would not recommend to anyone due to attitudes and how the staff treats you. Jakob and Ursula were the worst two in means of treating us poorly.

  Response from the owner

  Hello Bailey --Thank you for your posting. We would love to speak with you to make sure that we are doing all we can for you. Please contact us at [email protected] and a helpline representative will call you within 24 business hours. Thank You. CarHop