Broadway Bank Schertz Financial Center FM3009, Schertz

Broadway Bank Schertz Financial Center Reviews

• D

  Darrin LaRoe
  1

  Always takes forever, even when you’re the only one there. Customer service at this location is far worse than any other one I go to. For a bank they never have what we ask for as far as change due to the change shortage, but it’s only a change shortage at this location oddly enough.

  Response from the owner

  Hi Darren! Thank you for sharing your feedback. We value our customers and strive always to give them a positive experience. We will look into the matter and see how we can better serve you next time. Thank you for being a Broadway Bank customer.

• A

  Amber Plaza-Meade
  1

  Their lending department is slow. We had the purchase order and all the required docs, but we were always told that underwriting was “still reviewing”. A whole week later we got a call that they were ready. We even got the loan approval notice via snail mail before UW was ready! Went to a local credit union and got approved at a higher amount and lower rate. The next day I sent the same docs to the CU and was set to go. Zach was assisting us from Broadway- he was cordial.

• A

  Adrian Rodriguez
  5

  I visited this location (Schertz Texas)to Open a bank account for my Construction & Remodeling business I was helped by a young girl by the name of Melissa Chapman who assisted me in the process and was very helpful in answering all my questions. I would highly recommend this bank to any persons looking to open a personal or New Business account . Thanks again Melissa!!

• p

  palakabear
  5

  Great people just as good a bank as any other bank they try hard anyway