Brightview Federal Credit Union Harmony Ln, Tupelo

Brightview Federal Credit Union Reviews

• S

  Sarah Knapp
  1

  I wouldn’t bank here if they paid me. Their system appears to be from 1998. They don’t have an app or even up-to-date online banking options. The workers, from tellers all the way up to managers, are completely incompetent, seemingly nice people, but incompetent nonetheless. My mother-in-law couldn’t get into her own account for weeks after her husband passed because “their system wouldn’t allow it” and “they had never seen anything like it.” This was not the only instance of incompetence but you get the picture. I hope no one else has a bad experience here, but you have been warned.

  Response from the owner

  Sarah, I apologize for the negative experience you had with us. We typically excel at member service and strive to be most convenient to those we serve. I would like to discuss these issues further and explore the options we have for online account access. You can reach me through [email protected] or at 601.977.9468. I look forward to speaking with you.

• S

  Secorea Long
  5

  Brightview is the best financial institute I’ve been apart of. I really didn’t know that when I join as a member I become a part a part owner. Really makes me feel apart of something bigger than myself. They saved me thousands of dollars on my car loan. Choose Brightview for all your financial needs.

  Response from the owner

  Secorea, thank you for letting us know how we did! We are grateful to have your membership, and we will continue to give you the best service.

• M

  Mammie Carpenter
  5

  Absolute wonderful company to bank with. Very friendly and treated me like family. I had an online banking issue and the employee walked me through the procedure step by step. I was very pleased. Thank you!

  Response from the owner

  Mammie, you are family! Thank you for your membership and letting others know that we truly care. We will continue to meet your expectations every day.

• D

  David Carpenter
  5

  Love this place! Always a good atmosphere friendly happy folks! Helped me get my credit back on track!

  Response from the owner

  David, Thank you for giving us this rave review. We are honored to have helped with your credit, and we will continue to provide our FREE credit counseling for as long as you want to use it.

• K

  Kayla Harris
  5

  Such a great staff! We've never had a problem with them or the bank.

  Response from the owner

  Kayla, thanks for the feedback! You are awesome, and we are so happy that you allow us to serve you. We hope you have a wonderful holiday season!

• M

  Makenzie Goff
  5

  Very nice staff, and great service. I will be a returning customer

• V

  Victoria Egerson
  1

  Charged $10 for stolen debit card replacement.