Barnes Crossing Kia Tom Watson Dr, Saltillo

Barnes Crossing Kia Reviews

• K

  Kaylee Dodson
  5

  Awesome customer service! They go above and beyond to help find you the perfect vehicle.

  Response from the owner

  Thank you for the great review, Kaylee!!

• T

  Tracy Bregenzer
  1

  I found a recall online & it happen to my motor exactly what the recall stated. Call Kia & had my kia towed there. They lied & changed their recall to a leak in the oil pan I still owed 11 payments and they said the discontinued my motor. They are unprofessional & don't stand behind their recalls & they never contacted me .

• T

  Tracey Robinson
  5

  Niki, the man that cleans the car, the guy that orders parts were really nice to me. I feel like they were trying to help me . Niki kept me informed on everything. Keep up the good work. I really appreciate all of you.

  Response from the owner

  Tracey, thank you so much for your kind words. Your five star review means the world to us. On behalf of Niki and the entire team here at Barnes Crossing Kia, we appreciate you!

• B

  Brian Miller
  1

  AWESOME BUYING EXPERIENCE!!!! I honestly couldn't believe how friendly everyone was it made the experience unbelievable. Special shout out to Katelyn for setting it up and our salesperson Cody who knew the Sorento inside and out and made sure we didn't leave until all our questions were answered!! Unfortunately after I purchased the vehicle service went down rom there. A sensor went out the first of August that controls the majority of the electronics. can not get the service department to return my phone calls or emails. I was lucky and got someone on the phone one time and she was the rudest person I have ever spoken with. If I had it to do over again not sure I would purchase a vehicle from here to frustrating!!!

  Response from the owner

  We are SO happy to hear this! I am so glad our team took care of you! Thank you so much for the 5 Star Review, and we hope you enjoy your new Sorento!!

• J

  Johnny Fields
  5

  The service was great and the workers greeted us with a wonderful spirit which made us felt at home thanks Barnes Crossing Kia you rock.

• J

  Joan Mitchell
  1

  Will leave a review when I get my vehicle haven't got it yet

  Response from the owner

  Hello Joan, we completely understand how this can be a frustrating situation, however we have looked and are not able to find your information in our database. We certainly want to get to the bottom of this, whether you are a Kia customer or not, please feel free to reach out to our General Manager Jeremy Kent at your earliest convenience to have this resolved. We definitely want to earn your business and turn this review into a 5 Star one!

• A

  Alexis Turner
  5

  I just dropped my Kia Optima off at Kia Tupelo ms. Tess and jay were absolutely the best! Made me feel completely great about the whole situation and I’m very confident that they will do an awesome job! It’s good people like this with good work energy who make the working industry great! Thank you guys so much!!!!

  Response from the owner

  Alexis, thank you so much for taking the time to stop by and share your kind words and amazing experience here. We truly appreciate you.

• A

  Amanda Daugherty
  5

  The service dept took great care of me and my vehicle answering all my questions and performing service in a timely fashion.

• S

  Sandra Tribble
  5

  Always a wonderful experience. 5/20/21 I never make appointments, I just show up and they always make me feel like there are happy to see me. Always courteous but most importantly they do what I want and never take long doing it

  Response from the owner

  Sandra, Thank You! We are so glad that you had such a wonderful experience! BC Kia

• R

  R Swinney
  5

  Excellent service. Excellent mechanical work. Pleasant atmosphere. I own a 2007 Sorento. This dealership definitely has made Kia a top choice for my next automobile in the future.

  Response from the owner

  Hello Richard, we are so thrilled to hear that you recieved excellent service & had an amazing experience. We strive daily to help ensure our valued customers recieve the best experience possible with our team. Thank you so much for sharing!!