BOK Financial E Belleview Ave, Englewood

BOK Financial Reviews

• O

  Operator Nine
  1

  they have very limited hours and locations and they compound this issue by forcing you to into branches to do simple things like change a phone number. Ive been a customer for years, but just something seems to lock me out all the time. ive spent months this year without the ability to even access my own account through their website or apps (as my phone was suddenly not able to get their updates anymore because it wasnt new) and their reps arent able to help anyone without 15 pieces of information or they will claim its a security risk despite hundreds of years of history where people never had to do take such measures where business managed to get along just fine. i dont have anything huge against them, but i do have a hundred little things that bother me that i think may lead me to look elsewhere. dont see much advantage with bok.

  Response from the owner

  Operator, We appreciate you bringing this issue to our attention. Our goal is to deliver a great experience and we missed the mark. We would appreciate the opportunity to discuss this with you further so we can improve. Sincerely, Stephanie

• G

  Gina K
  1

  I have never had so many issues with a Financial Institution and a Bank Branch before. Every single time I go to this bank I'm left waiting longer than anyone else and almost every single time I've gone into this bank for the past 3 months a mistake has been made where I need to return or call them to fix their mistakes. I have never received even decent customer service or acknowledgment from anyone at this bank outside of Nancy who is is Marketing. The way I have been treated by multiple males at this branch is unacceptable.

  Response from the owner

  Hello Gina, Thanks for rating your experience. Allow me to apologize on behalf of our team. Your review is concerning to us and we need to know more. Please call 3038634267 to speak with someone from our team. Kindest regards, Trudy Hope

• A

  Anne Strand
  1

  I can’t even tell you have disappointed I am with this bank! We have had both a business and personal accounts for our kids through this bank for years (back when they were a smaller, more personal bank). We run a LOT of money through this bank and when we have needed loans for equipment or to get debit card accounts for our kids (under the age of 16) there is NO flexibility at all!!!! This is a bank of convenience for the BANk, not for the CONSUMER!! Happy to be moving multiple accounts elsewhere!

  Response from the owner

  We're sorry to hear that you were not satisfied with your experience in our banking center. If you would like to discuss the issue further, please send us an email at [email protected] with your name, phone number and a good time to contact you.

• A

  Angelo Damian
  5

  BOK Financial is by far the best banking out there. Been to other banks and was lied to and treated badly... BOK Financial is always respectful and they go out of their way to make sure i understand the situation at hand. THANK YOU BOK FINANCIAL!!!

• W

  William Airy
  5

  Luis is absolutely amazing! Helped set up a checking account for my daughter, was extremely thorough, and enormously patient! Thanks so much!

  Response from the owner

  Thank you so much for the valuable feedback and taking the time to let us know about your experience. We'll let Luis know how much you appreciated his help!

• T

  Tara Chamblin
  5

  They are great. Very customer oriented lobby. For a girl from a small town my experience here was as close to a small town banking experience that I could have asked for.

• E

  Elaine Jamison
  5

  Voltaire is very helpful and professional.