Blackhawk Community Credit Union 75th St, Kenosha

Blackhawk Community Credit Union Reviews

• G

  Gina Pedicone
  5

  I've been with this bank since I was 5yrs old when I got my first savings account, that's when it was Kenosha City Credit Union. And now 40yrs later I'm still with you guys as Blackhawk Credit Union. Each and everyone of you girls that work there are amazing and always have been. Thank you for all you do

  Response from the owner

  Thank you so much for your review, Gina! We're so proud to serve the Kenosha area, and proud to have awesome members like you! :)

• J

  Jenna Rodriguez
  5

  I had two personal checking accounts, a business checking account and a mortgage at another local bank but when the bank was bought-out I had nothing but issues and their new online banking for business accounts was horrendous! The team at Blackhawk helped refi a mortgage my bank couldn't and were nothing but pleasant during the whole process. So, I went to open a personal & business checking/savings and two kids savings account at Blackhawk - I misread their closing time and showed up 30 mins before they closed to open all of these accounts. I apologized and suggested coming back at another time BUT Javi and Dia (sp?) offered to open all 4 of those accounts that day and stayed an hour past closing to help me -FANTASTIC cutomer service! Jessica, the main teller I see often, is always kind and helpful with whatever questions I may have. Given the industry I work in, my hours are often wonky and Matt has personally brought papers to my business for me to sign and personally delivered my mortgage tickets. I have nothing but great things to say about Blackhawk and their wonderful team!

  Response from the owner

  Thank you so much for the kind words, Jenna! We are thrilled to be in the Kenosha area! Thank you for your membership.

• K

  Kendall Sinclair
  1

  This is the worst credit union AND employees I have ever seen. I applied on-line to open a savings account. No one EVER contacted me, so I called them and the lady told me I couldn't open a savings account because I owed money to a bank. I called the bank in question and they told me no I didn't. So I called back and they gave me a different resson, because my credit score was too low!! Really? To open a savings account? My checking account is with a major bank and all I wanted was to open a savings account to start saving to buy a house and somewhere to put my bonus money from the company I work for. I probably make more than 7/8's of their employees, but I was denied. Additionally, one of the main reasons I wanted to join is because I read on their website that they have programs to help people build their credit and they denied me a stinking losey savings account because my credit score was too low?? This doesn't even make sense to me! They need to have a minus star on here because they don't even deserve one star!

  Response from the owner

  Hi Kendall, At Blackhawk Community Credit Union, we work very hard to provide products and services to help our members achieve financial success. We are very sorry that we could not help in your case.

• A

  Armando Alaniz III
  5

  This place has everything you need! Great service and knowledgeable staff.

• s

  steve robe
  5

  There has never been an issue that they as a staff have not handled perfectly. Great people!

  Response from the owner

  Hello Steve! Thank you for your kind review. We are so happy to hear that your experience with us was a five-star one! Our team members are really great people :)

• T

  Terry stanley
  4

  The office downtown is great. Thanks for the follow up.

  Response from the owner

  Hello Terry! We are so happy we could reconnect and solve this issue. Thank you for updating your review and letting us know that your experience was a positive one :)