Bayside Toyota Service Auto Dr, Prince Frederick

Bayside Toyota Service Reviews

• J

  Jeffrey Samaha
  5

  The Service Dpt. was spectacular! 3 issues with my car were fixed in minutes. I highly recommend Paul, Josh, Henry and the Staff of expert Tech's. at Bayside Toyota! Also, Josh worked on my car so I just called Henry to thank Josh, Henry, and Paul for the apt. and the expert help!

  Response from the owner

  Jeffrey, we are so happy to hear about your 5-star experience! We greatly appreciate your business and look forward to your next visit with us!

• A

  Ana Ana
  4

  Good customer service. My initial experience wasn’t good at all but they were able to make it up

  Response from the owner

  Thank you so much for taking time out of your day to share your experience. We are glad that our team was able to address your concerns. Please let us know if there is anything else that we can do for you.

• C

  CARRIE OLIVER
  5

  What can I say about one terrific salesman name Jason Roberts, whom I have followed from Bowie Toyota to Bayside. I've purchased 2 cars from Jason and 2 referrals because of his tenacity to get the job done. When I walked into Bayside I said to my significant other this place is niccccccce and we were greeted before I could say a word. It felt like home and we were in and out less than 2 hours. The entire transaction was 5 stars and I would recommend everyone to visit Bayside Toyota. Jason is my dude for life and where I will get all my cars because I feel safe knowing that I will receive excellent care every time ❤👍💯.

  Response from the owner

  Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Thank you for choosing Bayside Toyota! Sincerely, Mike Wang - General Sales Manager

• T

  Taria Carrington
  5

  Greatest Salesman Hands Downs! Jason Roberts has been very instrumental in the purchase of my new vehicle. He went above and beyond the call of a serviceman. It was such a pleasure working with Jason. The transition and sales process was smooth sailing! Thank Jason Roberts!! You’re the BEST 👊🏼👍🏽💯

• M

  Monique Cook
  5

  Jason who was my sales Associate was amazing with helping me buying my first car! He made the experience so easy and make sure I was comfortable with everything! The managers Jeff and Kaermit we awesome as well when I came back for service! I highly recommend this place

• C

  Carlie Wood
  5

  Jason Roberts was our salesman and he was absolutely amazing! So energetic and caring. Our finance guy, Chris, was outstanding! Made this car buying process painless and quick.

• B

  Brian K
  5

  Very friendly and efficient service staff. Waiting area was comfortable and clean and free coffee was available. Car was delivered ahead of schedule. I will go back.

  Response from the owner

  Brian, thank you for leaving a 5-star review. We really appreciate you choosing to have your car serviced at Bayside Toyota and we look forward to many miles ahead with you.

• E

  Eve Shoemaker
  5

  My husband and I just bought a brand new car from Bayside Toyota and had a wonderful experience. A huge THANK YOU to our salesman, Robert Whitley & sales manager, Jeff Barley!! We will send friends and family your way!

• P

  Patrick Collins
  3

  The service itself was fine, the wait was a bit long, but it was an end of the day appointment. They lost a star for leaving a greasy hand print on the inside of my car door and leaving off one of the valve stem caps when adjusting my tires air pressure.

• A

  Anne Gross
  2

  I have tried three days in a row now, and your system is not allowing me to schedule a maintenance appointment! The phone number of the service department is not answered. I tried to schedule routine maintenance on line and the system does not work.

  Response from the owner

  Thank you Anne for bringing this to our attention. Please contact Tom Connor, our Fixed Operation Director, at [email protected] or 410-535-1500 at your earliest convenience, he would like to discuss this further.